Process Support Engineer
Postaladdress
Sant Joan Despí, Spain
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Job source
Tech stack
Computer Engineering
ISO-14001
Job description
- Advise and provide technical support for the products, internally and externally.
- Define the general specifications of the projects according to the needs of the clients.
- Evaluate the projects requested by clients, determine their technical feasibility, estimate and control costs and deadlines, and establish priorities.
- Define the configuration of the product according to the requirements agreed with the client.
- Verify and manage the approval of the final result.
- Define and verify the effectiveness and efficiency of the necessary production circuit.
- Carry out the follow-up of the projects and control the first productions, guaranteeing that the established quality and safety criteria and the client’s requirements are met.
- Coordinate with other teams the development of applications demanded by customers and keep informed of new products.
- Offer technical support to the Sales area in the work of promoting the product (meetings with the client, commercial presentations, training courses, etc.).
- Be responsible for the analysis of solutions in the market and collaborate in the definition of the strategy of products and applications.
- Ensure compliance with the code of conduct, corporate policy, procedures, standards, and internal commitments of the company (ISO 9001, ISO 14001, OSHAS 18001, IATF 16949…) and with clients (security measures, deadlines, specific customer requirements, quality and confidentiality), and entities (PCI, VISA, MASTERCARD, GMSA, Common Criteria…) and current legislation on the protection of personal data.
Requirements
- Academic studies in computer engineering, telecommunications, or similar.
- Previous experience in a similar position.
- Ability to work in a team, in an international environment.
- Good communication and self-organization skills.
- Ability to solve problems: take the initiative and lead actions.
- Ability to follow processes, procedures and work instructions.
- High detail orientation.
- High Spanish & English level.
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