Analyst, IT Solutions
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Role details
Tech stack
Job description
The Analyst, IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects., Performs tasks such as, but not limited to, the following:
- Gather and document business requirements by engaging with business partners
- Work with various IT teams and the business partners to deliver IT solutions
- Respond to system problems by analyzing the issue and determining the next course of action
- Provide system training to end users
- Participate in various IT projects as required, At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Requirements
- Strong customer service orientation
- Good analytical, technical, troubleshooting and problem solving skills.
- Good communication and documentation (including flow charting) skills.
- Good understanding of software development life cycle concepts and practices.
- Good knowledge of the business area to be supported and a good understanding of its associated business processes.
- Basic to good coding skills in specified programming languages.
- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.)
Physical Demands
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Typical Experience
- 1 to 3 years of relevant experience in similar roles
Typical Education
- Bachelors Degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography
About the company
Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.
Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):
ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.
CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica’s Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.
Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.
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