Coordinator 3, Sales Support & Analysis, Product,...

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services., This job ensures accurate revenue tracking and affiliate data management through comprehensive analysis and reporting. It streamlines sales support processes and serves as a consultative resource. The role independently addresses complex issues within established protocols., + Conducting thorough research on unreported/unpaid accounts to secure revenue collection with minimal supervision

• Maintaining the integrity of affiliate data through meticulous updates and validation processes

• Executing comprehensive credit control measures, including the creation of reminder communications and direct client negotiations to resolve financial discrepancies

• Collaborating with the Product Sales team to review client ledger balances and initiate appropriate financial actions

• Coordinating the collection and analysis of sales data, producing both standard and specialized reports upon request

• Identifying opportunities for sales process enhancements and contributing to the implementation of strategic solutions

• Liaising with internal and external stakeholders to ensure the alignment of sales support activities with broader sales objectives

• Providing expertise and guidance to less experienced colleagues, acting as a key resource in the sales support and analysis field

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

• Proficient with Salesforce, Customer Experience (CX); Collaboration; Business, High School Diploma / GED

Relevant Work Experience

5-7 Years

Job Family Group: Sales

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.