Technical Support Engineer - SaaS, Cloud & API Pro
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Role details
Tech stack
Job description
Ingram Micro in Barcelona is seeking a Senior Technical Support Engineer to join a high-performing support team. You will provide expert-level technical assistance, diagnosing and resolving complex issues while collaborating with engineering and product teams for continuous improvement.
Requirements
The ideal candidate will have 4-7 years of experience in technical support, deep knowledge of SaaS platforms, APIs, and databases, and strong problem-solving skills. Excellent communication abilities are essential as the role focuses on delivering top-notch customer experiences.
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