Technical Support Engineer - SaaS, Cloud & API Pro

Ingram Micro
Barcelona, Spain
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
4 years minimum
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Software as a Service Databases

Job description

Ingram Micro in Barcelona is seeking a Senior Technical Support Engineer to join a high-performing support team. You will provide expert-level technical assistance, diagnosing and resolving complex issues while collaborating with engineering and product teams for continuous improvement.

Requirements

The ideal candidate will have 4-7 years of experience in technical support, deep knowledge of SaaS platforms, APIs, and databases, and strong problem-solving skills. Excellent communication abilities are essential as the role focuses on delivering top-notch customer experiences.

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