Data Analyst - Courier Fraud Team

Own and define Glovo’s global courier fraud strategy, ensuring consistent implementation and continuous improvement across all markets., * Develop scalable self-service dashboards and monitoring tools for local teams.

• Perform deep-dive analyses to identify drivers of quality gaps and propose actionable solutions.
• Provide regular updates and reports to leadership on courier quality performance, highlighting risks and opportunities.
• Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution.
• Collaborate cross-functionally with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact.
• Understand courier pain points and motivations to design data-informed solutions that drive satisfaction and operational excellence.

• Degree in Engineering, Business, Economics, Project Management, Business Analytics or a related data-driven field.
• +3 years of experience delivering actionable data insights to internal teams (must).
• Strong analytical and coding skills - SQL and Excel proficiency (or extensive coding experience); experience with BI platforms such as Looker, Tableau, or PowerBI.
• Strong strategic vision, business mindset, and problem-solving skills.
• Excellent written and verbal communication; English is a must.
• Proactive, organized, detail-oriented, and capable of working in a high-growth, high-performance environment.
• Ability to break down complex problems into effective solutions.

• Equity plan to own a piece of Glovo.
• Top-notch private health insurance.
• Monthly Glovo credit and discounts on transportation, food, and gym memberships.
• Extra time off and flexible work options - up to two days a week from home and up to three weeks a year working from anywhere.
• Enhanced parental leave and on-site nursery.
• Online therapy and wellbeing benefits.