System Administrator - Senior Specialist E4

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Join Our Team! We seek the best talent and compensate accordingly. Radix is an inclusive workplace that fosters a professional, casual work environment and a leadership structure that enables collaboration and potential for employees to have daily impact on the Company’s success., * Responsible for the administration, maintenance and management of capacity resources for computers at the operating system and infrastructure level

• Builds, configures, troubleshoots and integrates new and existing servers to provide service enhancements, application deployments and infrastructure upgrades
• Installs network equipment, servers and storage devices
• Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space
• Recommends software and hardware enhancements, diagnoses and corrects issues, defines and implements new services with the goal of achieving maximum server uptime and availability for the customers
• Responsible for monitoring performance, system usage
• Contributes towards the Disaster Recovery Plan (DRP), backup systems and disk configurations
• Conducts system analysis and development to keep systems current with changing technologies

Infrastructure Engineering Duties and Responsibilities:

• Works with clients to ensure that equipment and networks align with customer goals and objectives
• Designs, implements and manages IT infrastructure systems, including servers, networks, storage devices and data centers
• Conducts routine maintenance and preventative measures, troubleshoots issues, monitors system performance
• Develops and maintains automation scripts to streamline infrastructure management and deployment, as well as scripts to support and develop specific platforms.
• Implements security measures such as firewalls, authentication and encryption
• Provides training and support to team members
• Documents procedures as well as software and hardware inventories

System Administration Duties and Responsibilities:

Operations:

• Administers IT operations
• Implements IT strategies and infrastructure

Software Support:

• Pushes software updates
• Applies and manages licenses to ensure compliance
• Installs and configures software

Hardware Support:

• Manages, Maintains, and Deploys Company Hardware Assets
• Sanitizes and dispositions end of life (EOL) company IT equipment

End User Support:

• Provides Tier 1-3 end user support
• Creates, modifies, deletes, and maintains user accounts and permissions across on-prem, local, and SaaS systems
• Conducts IT Onboarding and Offboarding processes for employees

Security and Compliance:

• Identifies and mitigates security risks
• Works with ISSM/ISSO to harden and maintain systems according to company compliance standards such as NIST 800-171, and CMMC Moderate
• Maintains documentation for Change/Configuration Management

Network Support:

• Maintains firewall, VPN, network switches, network access points and Wi-Fi passwords
• Sets up and maintains cloud computing services

Additional Duties and Responsibilities:

• Performs data backups and recoveries
• Communicates across company and departments as needed
• Sets up new remote office locations as required
• Promotes and continuously reinforce the Radix Culture and Values
• Other duties as assigned

Do you have experience in Task prioritization?, Do you have a Bachelor’s degree?, The System Administrator Senior Specialist - Infrastructure Engineer works to design, build, and maintain IT infrastructure and digital networks. Senior Specialists are higher performing engineers that have demonstrated the ability to tackle complex technical challenges with increased efficiency and autonomy. Senior Specialists are able to formulate innovative solutions and deliver on tasks that might have higher levels of ambiguity., * Security+ certification (or equivalent)

• Sound understanding of computer systems, networks, security, and file systems
• Thorough understanding of information technology procedures and practices
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
• Excellent leadership and decision-making skills
• Ability to work in a fast-paced environment where the toolset is continuously evolving
• Experience troubleshooting IT issues
• Ability to manage and prioritize tasks and projects
• Solid working knowledge of all relevant coding languages and security protocols
• Proficient with, or able to quickly become proficient with a range of general and specialized applications, software, and hardware used in the organization and the industry
• Excellent analytical and problem-solving skills
• Team-oriented
• Service Organization Attitude
• A solutions-driven attitude along with the ability to give clear technical instructions
• Exceptionally trustworthy and discrete with confidential information
• Detail-oriented with strong organizational, time management and analytical skills, * U.S. Citizenship
• Currently active TS/SCI security clearance issued by a U.S. Government Entity
• Currently active Counterintelligence polygraph adjudicated by a U.S. Government Entity
• Must be able to provide 24/7 on-call support on an as-needed basis (this is rare)
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field. Equivalent professional experience may substitute for formal education
• 15+ years of experience providing enterprise-level IT end-user and systems administration support (including networking, systems, firewalls, and enterprise software)
• Security+ certification or equivalent cybersecurity certification
• Strong understanding of computer systems, operating systems, networking, security principles, and file systems
• Thorough knowledge of IT operational procedures and best practices
• Experience configuring and managing Linux services such as SSH, NFS, SMB, DNS, and web services
• Experience implementing and managing SELinux policies and troubleshooting SELinux-related issues
• Experience with Red Hat Satellite or similar configuration management tools
• Experience with Ansible, Puppet, or other infrastructure automation platforms
• Virtual Desktop Infrastructure (VDI) solution experience
• Microsoft Remote Desktop Services (RDS) or VMware virtualization experience
• Experience troubleshooting complex IT infrastructure and user support issues
• Solid understanding of coding languages, scripting, and security protocols relevant to enterprise environments
• Ability to manage multiple tasks, priorities, and projects simultaneously
• Strong analytical, troubleshooting, and problem-solving skills
• Strong interpersonal and communication skills with the ability to work effectively across technical and non-technical teams
• Demonstrated leadership, decision-making, and organizational skills
• Ability to operate effectively in a fast-paced and continuously evolving technical environment
• Ability to maintain confidentiality and demonstrate exceptional trustworthiness when handling sensitive information
• Proficiency or demonstrated ability to quickly learn enterprise hardware, software, and specialized applications used within the organization
• Strong team-oriented mindset and customer-service focused approach

Highly Desired Qualifications:

• Existing privileged user or administrative access experience
• CISSP or other advanced cybersecurity certifications
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)

• Linux+ Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds when required

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, * Competitive Wages
• Medical, Dental, & Vision Premiums 100% Employer Funded
• Short-Term, Long-Term Disability, & Life Premiums 100% Employer Funded
• Company Funded Retirement plan of up to 25% of Base Salary
• 6 weeks of Paid Time Off (PTO)
• Professional Development and Educational Benefits