Retail Technology Quality Analyst

CareerCircle
Lawrence, MA, United States
about 2 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$83,200.0 - $97,760.0
Working hours
Regular working hours

Tech stack

Testing (Software) Vbscript Agile Methodology Artificial Intelligence Analog Electronics Automation of Tests C++ (Programming Language) Code Coverage Software Debugging Payment Systems Firmware Python (Programming Language)
+10 more
Windows PowerShell Retail Software Scaled Agile Framework Shell Script Verification and Validation (Software) System Testing Test Execution Engine Scripting Peripherals Programming Languages

Job description

  • Simulate real-world retail environments in our retail lab and conduct in-person testing at stores to validate software used by store associates.

  • Test omni-channel and retail operations workflows such as BOPIS, BORIS, Endless Aisle, Membership, Store Fulfillment, inventory adjustments, order exceptions, returns, and ERP-connected processes.

  • Test associate-facing applications on iPads, including interactions with payment terminals, checkout pinpads, and other connected peripherals.

  • Collaborate with Quality Engineers on eCommerce and retail teams to execute end-to-end testing that spans from in-store systems to ERP and fulfillment platforms.

  • Use AI tools to accelerate test design, exploratory testing, defect analysis, documentation, and test reporting.

  • Learn and apply modern test automation tools and scripting languages to support test execution and reporting.

  • Configure and troubleshoot retail hardware setups including POS terminals, scanners, printers, mobile devices, and payment systems.

  • Participate in agile ceremonies and contribute to quality discussions within a Scaled Agile Framework (SAFe) environment.

  • Act as a retail subject matter expert, bringing frontline and back-office retail operations insights into the testing process to ensure software meets the needs of store associates, retail operations teams, inventory and fulfillment teams, finance and reconciliation teams, and customers.

Requirements

Curiosity Scripting Operations Automation Apple IPad Simulations Test Design Retail Sales Shell Script Communication Collaboration Reconciliation System Testing Payment Systems Software Testing Domain Knowledge Retail Operations Agile Methodology Quality Assurance Windows PowerShell Peripheral Devices Business Valuation Exception Handling Workflow Management Technical Curiosity Exploratory Testing Inventory Management Willingness To Learn Test Execution Engine Test Automation Tools Full Stack Development Scaled Agile Framework Artificial Intelligence Business Transformation Enterprise Resource Planning Python (Programming Language) Troubleshooting (Problem Solving), Our client is looking for a Retail Technology Quality Analyst who lives and breathes retail and is excited to bring that passion into the world of AI-driven software testing. In this role, you’ll work hands-on in our retail lab and in-store environments, simulating real-world customer and associate experiences to validate the software that powers our global retail operations. Prior software testing experience is helpful but not required; strong retail domain knowledge, curiosity, and a quality mindset are more important.

If you’re energized by omni-channel retail, emerging tech, and AI, and want to help shape the future of in-store experiences, this is your opportunity., * 3+ years of experience working in a retail store environment, preferably in a role involving technology, operations, or omni-channel workflows.

  • Familiarity with retail back-office processes such as inventory management, receiving, transfers, fulfillment, reconciliation, or exception handling.

  • Ability to think like an end user, identify edge cases, document defects clearly, and communicate risk to technical and non-technical partners.

  • Technically curious and comfortable working with retail hardware, mobile devices, and connected peripherals.

  • Basic scripting experience (e.g., PowerShell, Python, or shell scripting); VBScript experience is a plus.

  • Passion for AI and emerging retail technologies, with a desire to learn and apply AI tools to testing and quality assurance.

  • Strong communication and collaboration skills, especially when working with cross-functional teams.

  • Experience using or testing iPad-based retail applications and payment hardware is highly desirable.

  • (Bonus) Exposure to robotic arm testing or automation hardware used in retail or logistics environments., Derry, NH, On-Site Firmware Debugging Scripting Visionary Innovation Test Design Oscilloscope Test Planning Code Coverage Product Design Test Equipment Detail Oriented Defect Tracking Test Engineering Laboratory Testing Analog Electronics Industry Standards Root Cause Analysis Design Verification Electronic Hardware Product Requirements Programming Languages Printed Circuit Board Laboratory Experience Artificial Intelligence Design Verification Test Engineering Design Process C++ (Programming Language) Verbal Communication Skills Verification And Validation Python (Programming Language) Continuous Improvement Process Troubleshooting (Problem Solving) Electromagnetic Interference And Compatibility (EMC/EMI) +0 Test Engineer Actalent Derry, NHOn-Site Firmware Debugging Scripting Visionary Innovation Test Design Oscilloscope Test Planning Code Coverage Product Design Test Equipment Detail Oriented Defect Tracking Test Engineering Laboratory Testing Analog Electronics Industry Standards Root Cause Analysis Design Verification Electronic Hardware Product Requirements Programming Languages Printed Circuit Board Laboratory Experience Artificial Intelligence Design Verification Test Engineering Design Process C++ (Programming Language) Verbal Communication Skills Verification And Validation Python (Programming Language) Continuous Improvement Process Troubleshooting (Problem Solving) Electromagnetic Interference And Compatibility (EMC/EMI) +0 POS Software Tester TEKsystems Lawrence, MA*Remote Finance Curiosity Scripting Operations Automation Apple IPad Simulations Test Design Retail Sales Shell Script Communication Collaboration Reconciliation System Testing Payment Systems Software Testing Domain Knowledge Retail Operations Agile Methodology Quality Assurance Windows PowerShell Peripheral Devices Business Valuation Exception Handling Workflow Management Technical Curiosity Exploratory Testing Inventory Management Willingness To Learn Test Execution Engine Test Automation Tools Full Stack Development Scaled Agile Framework Artificial Intelligence Business Transformation Enterprise Resource Planning Python (Programming Language) Troubleshooting (Problem Solving) VBScript (Visual Basic Scripting Edition) +0

Google IT Automation with Python

Benefits & conditions

This is a Contract position based out of Lawrence, MA. Pay and Benefits

The pay range for this position is $40.00 - $47.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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