Data Center Associate

We are seeking a Data Center Associate member to join our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III). The Data Center Associate provides entry-level technical support for data center operations, including hardware installation, cabling, monitoring, and basic system maintenance in a secure DoD/DIA environment. They work under supervision to ensure infrastructure availability, physical security, and compliance with operational and cybersecurity requirements. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers., The Data Center Associate is expected to be able to:

• Install, configure, and maintain servers, storage systems, and network devices.
• Perform rack and stack, structured cabling (copper/fiber), and equipment integration.
• Execute system imaging, patching, upgrades, and hardware replacement.
• Troubleshoot infrastructure, connectivity, and hardware failures.
• Monitor system health, alerts, and environmental conditions.
• Maintain asset accountability and update configuration management systems (CMDB).
• Apply cybersecurity controls, including STIG compliance and patch management.
• Support incident response, outage coordination, and maintenance activities.
• Document configurations, procedures, and changes in accordance with operational standards.
• May include shift work, on-call support, and off-hours maintenance.

• Active TS/SCI + CI Poly clearance
• Associate degree in IT, Computer Science, a related field OR a high school diploma with 2-4 years of relevant experience
• One or more of the following DoD 8570/8140 certifications:
• CompTIA Security+ CE
• CompTIA A+
• CompTIA Network+, * ITIL 4 Foundation
• 1-4 years of experience in:
• Data center operations
• IT support / help desk
• Hardware installation or field technician roles
• Exposure to DoD or federal environments

• Experience in structured cabling or rack/stack work, While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizenship
• Active TS/SCI + CI Poly clearance

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays., * Noise level: Low

• Work schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 20%, Target salary range: $78,000.00 - $85,000.00. The salary range displayed is an estimate and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.