UX Lead
St Vincent Depaul Food Pantry
Atlanta, GA, United States
23 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$150,000.0 - $210,000.0
Working hours
Regular working hours
Job source
Tech stack
Software Prototyping
User-Centered Design
Website Wireframe
Build Management
Figma
Multiplatform
Job description
- Lead end-to-end UX strategy for a loyalty and rewards experience across web and mobile platforms
- Own the customer journey redesign, from research through validated, implementation-ready designs
- Direct and mentor UX/UI Designers, reviewing work and maintaining design quality and consistency
- Partner closely with product, engineering, and QA leads to keep design and build work moving together
- Translate business requirements and stakeholder input into clear, testable design decisions
- Facilitate UX research and validation activities, and incorporate findings into design iterations
- Ensure design consistency across platforms using shared design principles and an existing design system
- Support accessibility standards throughout the design and validation process
- Communicate design rationale and trade-offs clearly to both technical and non-technical stakeholders
- Adapt design priorities as delivery needs shift, without losing sight of the overall schedule
Requirements
- 15 years of experience in UX design, with demonstrated leadership of design teams or workstreams
- Proven experience designing complex, multi-platform digital experiences (web and mobile)
- Strong portfolio showing end-to-end design process: research, journey mapping, wireframing, prototyping, and validation
- Experience working within or adjacent to loyalty, rewards, e-commerce, or membership-based products is a plus
- Comfortable operating in an agile, overlapping-workstream delivery model rather than a strict waterfall handoff
- Skilled in modern design and prototyping tools (Figma or equivalent)
- Strong communication skills, with the ability to defend design decisions to stakeholders and align cross-functional teams
Experience mentoring or managing designers
Benefits & conditions
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