Enterprise Operations Center Technician

Loans Planning Research Advocacy Economics Consulting Management Forecasting Agriculture Communication Data Literacy Lean Six Sigma Account Planning Account Strategy Agile Methodology Account Management Project Management Employee Onboarding Business Development Competitive Analysis Engagement Economics Business Administration Relationship Management Training And Development Scrum (Software Development) Ethical Standards And Conduct Project Management Professional Certification, * Actively manage a portfolio of client engagements and consulting staff, ensuring all contractual targets and deliverables are met.

• Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements.
• Drive the quality and standards of all work products to ensure superior engagement delivery.
• Maintain strong relationships with executives across federal civilian agencies - specifically the General Services Administration, Office of Personnel Management, Department of Agriculture, Department of Commerce, Department of Labor, Department of Housing and Urban Development, and Universal Service Administrative Company - at division, branch, and program levels.
• Develop and instill best practices across the organization.
• Promote and ensure compliance with contractual, regulatory, and internal policy requirements.
• Manage engagement economics, ensuring delivery aligns with approved financial parameters.

Business Development

• Leverage existing firm relationships and build new ones to expand client accounts and grow the portfolio.
• Lead new business opportunities; support and experience leading activities across the full federal sales lifecycle is required.
• Lead proactive account management activities, including regular check-ins with client executives, identification of emerging needs, and development of long-term account roadmaps.
• Drive growth within existing accounts by identifying expansion opportunities, shaping client demand, and aligning Guidehouse capabilities to client priorities.
• Develop, maintain, and actively manage a healthy pipeline of opportunities across your portfolio, ensuring visibility, accuracy, and forecasting discipline.
• Coordinate cross-functional teams (delivery, BD, partners, and SMEs) to advance account strategies and pursue new work aligned to agency missions.
• Monitor market and policy developments to anticipate client needs and position offerings accordingly.
• Ensure effective capture planning for priority opportunities, including competitor analysis, win-theme development, teaming strategy, and solutioning.
• Be personally engaged in and accountable for driving at least $5M+ in annual new business growth for the firm.

Consulting Staff Leadership

• Provide direct line management for managers and consultants assigned to your client engagements.
• Lead career development, advocacy, recruitment, and retention for team members.
• Oversee training and onboarding for new consultants.
• Contribute to fostering a positive, collaborative, and performance-oriented culture., Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Related Jobs Enterprise Operations Center Technician TEKsystems

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• Bachelor’s degree in business administration, economics, engineering, communications, technology, or a related field.
• Minimum of 7 years of total professional experience (industry, research, or consulting), excluding internships, part-time roles, co-ops, fellowships, and academic research.
• Minimum of 5 years of experience leading consulting engagements with federal agencies or similar organizations.
• Existing strong relationships with leaders across federal civilian agencies (e.g., USDA, GSA, Department of Labor, HUD, OPM, USAC, Commerce).
• Demonstrated ability to lead federal government business development efforts with proven results across the full federal sales lifecycle.
• Excellent program and project management skills, with experience leading multidisciplinary teams across a range of projects.
• Strong data literacy and comfort with analytics tools to support account planning, pipeline management, and performance tracking.
• Experience partnering with technology providers, cloud platforms, or system integrators on federal opportunities.
• Must be able to OBTAIN and MAINTAIN a Federal “PUBLIC TRUST”; US Citizenship restrictions apply.
• This hybrid position role may require up to 3-5 days at the Guidehouse Tysons or Arlington, VA Office.

What Would Be Nice To Have:

• Professional certifications such as PMP, Lean Six Sigma, Agile/Scrum, CCMP, or equivalent.
• Prior experience standing up or scaling new federal accounts, programs, or growth portfolios.
• Familiarity with major federal contract vehicles (e.g., OASIS+, Alliant, MAS, CIO-SP, or agency-specific BPAs)., Proactivity Coordinating Supply Chain Communication Change Orders Microsoft 365 User Accounts Bluebeam Revu Security Tools Detail Oriented Microsoft Azure Microsoft Teams Change Requests Customer Service Active Directory Self-Sufficiency Technical Issues Technical Support Help Desk Support Information Systems Hardware Components Microsoft SharePoint Data Storage Devices Organizational Skills Azure Active Directory Artificial Intelligence Mobile Device Management End-User Training And Support Accubid (Estimating Software) Endpoint Detection And Response Troubleshooting (Problem Solving) Transmission Control Protocol (TCP) Dynamic Host Configuration Protocol (DHCP) Microsoft Intune (Mobile Device Management Software) +0, Sensors Aviation Low Voltage Blueprinting HVAC Controls Commissioning Control Panels Detail Oriented Professionalism Control Systems Network Routing Health Advocacy Electrical Wiring Project Schedules Energy Management Safety Procedures Automation Systems Facility Management Automation Controls Valid Driver’s License Artificial Intelligence Commercial Construction Siemens Control Systems Discounts And Allowances Tridium/Niagara Framework Building Management System Electrical Metallic Tubing Interpersonal Communications Employee Assistance Programs Ethical Standards And Conduct 30-Hour OSHA General Industry Card

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.