Global Zendesk Administrator & Support Operations

Nextlane
Madrid, Spain
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

JIRA System Configuration Zendesk

Requirements

Nextlane is seeking a skilled Zendesk Administrator to join our global support operations. You will configure and optimize Zendesk across regions, standardize workflows, and collaborate with IT and Support Operations to improve data capture and reporting.

The role requires 3-5 years of Zendesk experience, hands-on configuration skills, and strong communication in English. A background in multi-region environments and Jira integrations is highly valued.

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