Entry-Level IT Opportunities (Talent Pipeline)

Future openings may include positions such as:

• Customer Service Technician - Provide Help Desk and technical support to end users by troubleshooting issues, resolving requests, and delivering exceptional customer service.
• Risk Management Technician - Support Information Assurance, Risk Management Framework (RMF), vulnerability tracking, and cybersecurity compliance activities.
• Data Management Technician - Assist with data entry, data quality reviews, reporting, analytics, and maintaining accurate information across multiple systems.
• Junior Analyst - Support project coordination, project management activities, documentation, meeting support, and business process improvement initiatives.
• Testing Technician - Assist with executing software testing activities, document test results, identify defects, and help ensure applications meet quality standards before deployment.

These entry-level positions provide an excellent opportunity to gain experience supporting mission-critical systems and services for the Department of Veterans Affairs while working with an experienced team in a collaborative environment.

Qualified candidates typically possess:

• Strong customer service and communication skills
• Excellent attention to detail and organizational abilities
• Basic computer proficiency, including Microsoft Office applications
• Ability to learn new technologies and processes quickly
• Strong problem-solving and analytical skills
• Ability to work independently in a remote environment while collaborating with a team

Preferred qualifications may include:

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, Business, or a related field
• Military experience or experience supporting government customers
• Previous customer service, administrative, data management, or technical support experience, * Obtain and maintain any required government background investigation or clearance applicable to the position
• Meet all contract and customer requirements

At Decisive Point Consulting Group, we are committed to delivering exceptional solutions to our federal customers while investing in the growth and success of our employees. We offer a collaborative culture, opportunities for professional development, and meaningful work supporting those who serve our nation’s Veterans.