Business Director, Enterprise AI & ML Strategy

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Capital One is seeking an exceptional leader to join our Enterprise AI & ML organization as a Director, Business Analysis. If you are energized by building from the ground up; someone with analysis, strategy & operations experience and a strong track record of leading high-caliber teams; someone who enjoys cracking complex, open-ended problems and translating them into strategy and action; and someone who is excited about the frontier of AI and its potential to transform a company, we’d love to have you join us. No deep technical background required - just curiosity, a strong interest in technology, AI and a passion for building.

More about Capital One and Enterprise AI & ML

Capital One is building one of the world’s leading technology companies. Our technology transformation is widely admired, with a mobile app rated #1 by JD Power. We are one of the only Fortune 100 that’s fully on public cloud as of 2025, and we’re widely recognized as a leader in AI in banking and beyond.

The Enterprise AI & ML Product, Strategy & Operations organization exists to unleash the full potential of AI across Capital One, maximizing the value unlocked and the speed to value. The organization leads product strategy & operations, product management for the Enterprise AI Platform, and product management for the ML Platform, in close partnership with Capital One’s Chief Scientist.

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product: Develop and implement new product strategies for various lending products; lead product-level data modeling/analytics
• Marketing & Go-to-Market: Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership: Work closely with colleagues across Capital One including: LOB Teams, Tech, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity: Should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus, * Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management, * Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Business Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).