Specialist Solution Engineer

The Revenue Cloud Solution Engineering team is looking for a motivated and experienced Agentforce Revenue Management Solution Specialist to join us. In this role, you will support customers in key industries on their journey to optimize revenue processes using Salesforce Revenue Management. If you enjoy solving complex business challenges, thrive in collaborative environments, and are passionate about enabling customer success, we’d love to hear from you. Your Impact As a Revenue Management Solution Specialist, you will play an essential role in the sales cycle-partnering closely with account teams to understand customer needs, design tailored solutions, and showcase how Agentforce Revenue Management can support seamless revenue operations. You will also collaborate with services and partner teams to help deliver connected, efficient, and human-centered buying experiences. With guided quoting, billing automation, and Agentforce-powered AI, you’ll demonstrate how customers can scale their revenue models with confidence., * Collaborate with sales teams to understand business requirements and map them to Agentforce Revenue Management capabilities

• Lead discovery sessions to uncover pain points and areas of opportunity within quote-to-cash processes
• Deliver engaging product demonstrations tailored to industry-specific challenges, highlighting features such as CPQ, contract lifecycle management, orders, and billing
• Develop solution narratives that articulate the value of automating revenue operations and improving customer experiences with guided selling and AI-powered tools
• Serve as a trusted advisor by responding to technical questions and addressing concerns throughout the sales process
• Stay current on Revenue Management enhancements, AI innovations, and trends in your focus industries
• Contribute to reusable assets, playbooks, and best practices-especially in support of Communications, Energy & Utilities, Manufacturing and Media
• Represent the team at industry events, webinars, and internal knowledge-sharing sessions

• Bachelor’s degree in Engineering, Computer Science, Finance, Business, or a related field (or equivalent experience)
• 3+ years of experience in Solution Engineering, Sales Engineering, or a related customer-facing role-ideally in the CRM or revenue lifecycle space
• Fluent in German and English
• Hands-on experience with Salesforce Agentforce Revenue Management; deep understanding of CPQ and billing capabilities is preferred
• Solid foundation in the Salesforce ecosystem, backed by certifications as a Certified Administrator (Admin I & II) and Certified Sales Cloud Consultant.
• Strong communication and presentation skills, with the ability to convey complex concepts to a wide range of audiences.
• A collaborative mindset, with the ability to work effectively across teams and geographies.
• Passion for problem-solving and a commitment to customer success.
• Familiarity with APIs, integrations, or automation tools is a strong plus.
• Desirable Certifications & Qualifications: Certified Revenue Cloud Consultant
• RCA/RCB Blackbelt or equivalent advanced technical credentials

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce., We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.

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