Network Operations Engineer I

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles and Responsibilities:

• Provide support for global production content delivery network deployments
• Understanding of production and corporate network and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Assist with traffic and any other queries raised by ISP/partners
• Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position., Handle inbound customer inquiries via phone, chat, and email (40+ calls/day). Monitor and review vehicle listings for safety and title compliance. Serve as account manager for active transactions, assist with buyer payments and documentation, and process temporary registrations across states. Use CRM and G Suite tools to manage cases and communication. Top Skills: CRMGoogle SuiteGoogle CalendarGoogle DocsGoogle DriveGoogle MeetGoogle SheetsmacOS, Caterpillar

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail., * Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
• Understanding of preparing root cause analysis for any network and server outages Programming and scripting capabilities
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Network certifications, including server level certifications

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Be an Early Applicant In-Office Denver, CO, USA 60K-94K Annually Junior In-Office Denver, CO, USA 60K-94K Annually Junior Provide global production CDN and server support, troubleshoot multi-vendor network and hardware issues, collaborate with ISPs/colocation vendors, perform root-cause analysis, participate in 24/7 incident support, and assist with traffic and network incident resolution. The summary above was generated by AI, $59,812.00 - $94,440.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program

• Wellness Days 401k Plan

• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law, Remote or Hybrid United States 130K-150K Annually Senior level 130K-150K Annually Senior level Consumer Web * eCommerce * Internet of Things Own and produce developer-facing documentation for DNSid including API references (TypeScript, Python, Go), conceptual guides, integration tutorials, developer portal IA, standards/spec writing, changelogs, and CI-validated code samples. Work closely with SDK engineers and developer advocates to document features pre-release, set style and tooling, and ensure docs are machine- and AI-consumable. Top Skills: A2ACiCrewaiDnsDocusaurusGitGoLangchainLlamaindexLlms.TxtMcpMicrosoft Agent FrameworkMintlifyOauth 2.0OidcOpenai Agents SdkPythonReadthedocsSpiffeSpireTxt RecordsTypescript

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