IT Modern Workplace Administrator (human)

NEAERA ROBOTICS, INC.

Detroit, MI, United States

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Job source

indeed.com

Tech stack

Microsoft Windows Apple IOS Apple Mac Systems Identity and Access Management Inventory Management Software Windows PowerShell Microsoft SharePoint Microsoft InTune

Job description

Endpoint Administration (Windows/macOS/iOS/Android): Enroll, configure, and secure devices in MS Intune - including rollout and device replacements.
Operate the device lifecycle: Handle device returns, perform secure resets/data wipes, refurbish devices, and provide “ready-to-deploy” equipment; maintain asset and inventory data.
Identity & Access Support (Entra ID): Perform MFA resets and device re-registration, maintain users and groups, set up guest access, and assign licenses.
Collaboration Support (Teams/SharePoint): Provide end-user support for Microsoft Teams, manage permissions/sharing in SharePoint/OneDrive, and troubleshoot issues.
Processes & quality: Contribute to improving processes (checklists, standards, documentation) and share knowledge with the Service Desk and key users.

Requirements

Do you have experience in macOS?, * Solid hands-on experience administering Microsoft 365 and Entra ID (users, groups, MFA, guest access).

Solid experience in endpoint management with Intune (enrollment, profiles/policies, compliance, app deployment).
Strong understanding of Windows; macOS/iOS/Android experience is a plus.
Experience with PowerShell and strong interest in using and enhancing scripts for automation and standardization.
Structured, service-oriented way of working.
Excellent communication skills.
Fluent English, both written and spoken (B2 or higher).
Completed vocational training in IT (or comparable qualification).