Information Technology Engineer III-Pharmacy

The Pharmacy IT Analyst serves as a critical front-line resource supporting pharmacy information systems and technology across the enterprise. This role combines strong technical expertise with clinical knowledge to optimize medication-use systems, enhance patient safety, and improve operational efficiency.

Working as part of a high-performing Pharmacy Informatics and Information Systems team, the Analyst supports the full lifecycle of pharmacy applications-including design, implementation, testing, maintenance, integration, and optimization-to meet evolving business and patient care needs.

As pharmacy technology continues to expand across hospital and regional sites, this role is essential to standardizing systems, supporting automation, and enabling enterprise-wide initiatives. The Pharmacy IT Analyst also plays a key role in education and training, ensuring end users are equipped to effectively utilize pharmacy technologies and workflows., * Serve as the primary point of contact for pharmacy IT needs, including troubleshooting, issue resolution, and user support

• Support day-to-day operations of pharmacy systems such as Omnicell, Swisslog (including Alegro), and related applications
• Monitor system performance, identify issues, and implement solutions to ensure uninterrupted operations
• Provide end-user support in a 24/7 healthcare environment as needed
• Participate in enterprise-wide system upgrades, enhancements, and new implementations
• Support the full project lifecycle including requirements gathering, system design, build, testing, deployment, and post-go-live support
• Develop and execute test scripts, validation plans, and quality assurance processes
• Monitor and maintain pharmacy applications to ensure reliability, performance, and compliance
• Design, manage, and maintain pharmacy system configurations and databases
• Build, maintain, and troubleshoot interfaces between pharmacy and clinical applications
• Standardize medication builds, workflows, and system design across multiple sites
• Develop reports, dashboards, and metrics to support operational and clinical decision-making
• Develop and deliver training programs for pharmacists, technicians, and staff on pharmacy systems and workflows
• Create user documentation, job aids, and system guides to support adoption and compliance
• Provide ongoing education related to system upgrades, new functionality, and workflow changes
• Serve as a subject matter expert and resource for end users and interdisciplinary teams
• Act as a liaison between Pharmacy Operations and Information Systems teams
• Collaborate across departments to improve workflows, safety, and efficiency
• Contribute to system design standards, governance, and best practices
• Identify opportunities to leverage technology and automation to enhance pharmacy services

• Degree or major in Computer Science
• SQL experience
• EHR experience
• Experience with clinical applications and clinical/hospital operations

Required Criteria

• Bachelor’s degree or equivalent experience
• At least 5 to 7 years of previous work-related experience

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$90,000-$141,500/Annual