Senior Azure Cloud Engineer
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Role details
Tech stack
Job description
Supplier will provide Tier 1 Cloud Operations service acting as Designated Responsible Individuals (DRIs) to support platform operations, issue investigation, triage, and escalation through Microsoft systems (e.g., ICM), with a focus on maintaining platform stability and operational responsiveness
Requirements
o Act as Designated Responsible Individuals (DRIs) for platform operations within assigned scope o 5- 7 years of support experience production deployment and release readiness activities o Perform issue investigation, triage, and root cause analysis o Engage in ICM ticket handling and escalation management o Provide Tier I troubleshooting support and coordinate with downstream teams o Strong powershell, scripting o Represent Supplier within CSS operational workflows and incident response processes Issues: open logs, azure monitoring, go check reports
Benefits & conditions
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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