PRIMARY PURPOSE OF THE ROLE: To manage implementation of existing technology platforms, including JURIS, iVOS, IFN, SIR, OneTeam and other ancillary applications needed for new client start-ups.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Works with Implementation Manager and client to identify necessary technology components for new programs.
• Develops and prepares information necessary for setup of appropriate systems to include: JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; OneTeam Managed Care; SIR imaging; StrataWare bill review; VSR setup; viaOne Product Suite and OSHA; additional ancillary or systems needed for the specified project.
• Works with Implementation Manager to engage project manager for custom projects.
• Communicates activity progress to involved parties.
• Alerts Implementation Manager to issues involving clients as appropriate.
• Transitions program to Client Support Services (CSS) after implementation for ongoing maintenance.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.

Bachelor’s degree or equivalent from an accredited college or university preferred. Major in business administration, statistics, information technology or quantitative analysis preferred.

Six (6) years of related experience required or equivalent combination of education and experience to include five (5) years of insurance-related experience (i.e. claims management, managed care).

Skills & Knowledge

• Thorough knowledge of insurance-related procedures and/or managed care systems and operations
• Strong project management skills
• Strong statistical analysis skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

IT

informationtechnology

Work environment requirements for entry-level opportunities include -

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance, Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com