Business Intelligence Analyst

As a Business Intelligence Analyst, you will work with business partners and technical teams to identify, document, and prioritize business requirements. You will support the development, testing, and implementation of reporting solutions, system enhancements, and business intelligence tools while gathering user feedback and driving continuous improvement that enhance operational efficiency and decision-making., * Support the development, testing, and delivery of business intelligence solutions, tools, and services.

• Gather and document business requirements, create functional requirement documents, perform validation testing, and support successful implementations.
• Serve as a subject matter expert and data/reporting owner for key business processes, responding to inquiries from dealers and internal stakeholders.
• Support daily production processes across multiple business and technical platforms.
• Develop, maintain, and enhance Power BI reports, dashboards, and analytics solutions.
• Troubleshoot complex system and data issues, identify root causes, and implement high-quality solutions.
• Lead or contribute to medium- and large-scale projects, collaborating with cross-functional business and IT teams., You’ll have the opportunity to work with dealers and multiple teams across Caterpillar (Cat Trade COE, Cat Insurance Services, Cat Legal, Division Compliance, and Distribution Services Divisions) to mitigate risk and ensure all aspects of warranty claiming comply with applicable regulations.

• Education Requirement: Bachelor’s degree

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.

• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.

• Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.

What Will Set You Apart :

• Proficiency in one or more of the following technologies: SAS, SQL, Python, and Snowflake.
• Demonstrated ability to partner with IT teams to translate business requirements into technical solutions.
• Experience in inventory management and/or a strong understanding of supply chain concepts.
• Experience designing, developing, and supporting Power BI reports and dashboards.

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence., Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=39) - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=25) .

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.