Solutions Manager - Collaboration and Audio Visual

The Solutions Manager is responsible for achieving assigned sales goes for the Collaboration and Audio Visual division. You will manage assigned resources and product services and solutions with a high level of varied and diverse tasks that are complex in nature. You will develop competencies, support corporate initiatives and philosophies, and meet acceptable standards of key performance indicators (KPI’s). Through leadership of your team, you’ll provide superior service and support. ESSENTIAL FUNCTIONS:

• Manage the assigned department team members as follows:
• Lead, coach, and train team members.
• Develop and implement strategic initiatives for team.
• Be an escalation point of contact to handle issues and involve direct leadership as needed.
• Monitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are out.
• Monitor staffing and equipment needs.
• Conduct performance reviews and make compensation decisions.
• Manage opportunities to funnel and achieve individual and team sales goals and corporate initiatives.
• Provide expertise on a complex and wide range of products and services including:
• Ensure proper discovery and design.
• Ensure alignment with Marco’s strategic initiatives.
• Ensure alignment with Marco’s product offerings.
• Uphold Marco’s business ethics by ensuring our solutions provide clients with increased efficiencies and profits.
• Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness.
• Conduct and train on delivering effective sales presentations for products and solutions offered by Marco.
• Promote cross selling opportunities with other sales divisions, inside sales, and other sales support personnel.
• Utilize established processes and designated tools to manage and report clear team KPI’s.
• Support Marco’s commitment to total customer satisfaction through active participation in client, and employee sales escalations, including prompt research and resolution.
• Strive for self-improvement by establishing and working to reach professional and personal development goals.
• Develop solution team plans to increase sales and market penetration.
• Manage the required non-traditional work hours to meet job duties and responsibilities.
• Owns partnership of multiple manufacturers, vendor, and/or service provider relationships
• Ensures Marco maintains sales certification status between partners.
• Assist director on pricing, margin, and discounting standards in solutions groups and other projects as assigned.

• An associate degree and five years of relevant experience; or equivalent combination of education and experience. Bachelor’s degree preferred.
• Proven track record of success and 2 years of managerial and/or leadership experience is required.
• Valid Driver’s License, proof of personal insurance, and an acceptable driving record., * Willingness to travel with overnight stays as required.
• Demonstrate excellent verbal and written communication skills with internal and external clients.
• Self-starter, ability to plan and implement territory sales strategy with limited supervision.
• Ability to thrive in a competitive, goal-driven environment.
• Highly organized, ability to maintain accurate and detailed records of sales activity.
• Ability to prioritize responsibilities and operate with changing priorities.
• Demonstrate ability to deal effectively and professionally with all types of people and situations.
• Proficient with business collaboration tools including MS Office applications and company specific programs.
• Ability to prioritize and optimize accuracy and speed of team.
• Optimistic and positive attitude, helpful coach, and mentor to team.
• Accountable for tasks and teams’ progress.

Compensation: $101,249 - $161,998 annually

3.13.1 out of 5 stars Remote $101,249 - $161,998 a year