SAP Developer / Global Support Manager

• Lead SAP/Kronos project management activities in a public sector environment.
• Maintain and enhance the Kronos Timekeeping application including functional support, troubleshooting, and exception handling.
• Lead implementation of Kronos Advanced Scheduler replacing legacy post/duty roster systems.
• Serve as the primary communication lead for Kronos-related initiatives across the organization.
• Evaluate Kronos releases, enhancements, and defect fixes while coordinating deployment strategies.
• Lead testing efforts including test planning, execution, defect triage, deployment, and stabilization.
• Design and develop Kronos dashboards, reports, data views, HyperFinds, and statistical reporting solutions.
• Manage Kronos business structures, permissions, personalization, and access controls.
• Support and maintain SAP/SCEIS and Kronos system integrations.
• Troubleshoot integration issues and execute corrective actions as needed.
• Monitor Kronos system performance, time clock connectivity, and overall operational stability.
• Coordinate with Kronos Global Support (KGS) for issue resolution and deployment activities.
• Develop and deliver user training materials, job aids, and process documentation.
• Collaborate with business stakeholders, HR teams, executive leadership, and technical teams to support operational objectives.
• Manage project timelines, deliverables, risks, and communication activities throughout implementation cycles.
• Gather business requirements and define business rules, policies, and technical specifications.
• Ensure successful execution of full lifecycle SAP/Kronos implementations.

• 10+ years of experience with SAP Project Management in the Public Sector
• 3+ years of experience with Full Cycle SAP Public Sector Implementations
• PMP Certification
• Strong experience with Kronos Workforce Management solutions
• Experience with SAP/SCEIS integrations
• Experience leading enterprise application deployments and support activities
• Strong stakeholder communication and leadership skills
• Experience managing testing, deployment, and production support activities
• Experience with reporting, dashboards, and system configuration
• Ability to work in a hybrid onsite/remote environment

InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.