Oracle Utilities CSS Upgrade Business Validation Triage Lead

• Lead Tier 1 and Tier 2 business validation variance analysis across GL, Collections & Credit (C&C), Field Activities, Letters, and ToDos between CC&B and CCS upgrade environments.

• Own the daily business validation triage cadence - reviewing BV metric outputs, categorizing variances, assigning root cause, and driving defect resolution across domain workstreams.

• Create structured defect records with root cause analysis, domain-level impact assessment, and remediation recommendations for functional and technical teams.

• Use SQL and Azure-based data tools (Blob Storage, ADF, Azure SQL) to investigate variance root cause at the data layer across GL transactions, batch processing, and ToDo management.

• Analyze business validation patterns and trends by domain (GL, C&C, Field Activities, Letters, ToDos) to surface systemic configuration or logic gaps.

• Present domain-level trend analysis, defect aging summaries, and open risk items to program leadership on a regular basis.

A CC&B and CCS domain expert who specializes in business validation - the complex, multi-dimensional testing effort that confirms a CCS upgrade doesn’t just work technically but accurately reproduces business outcomes across GL, collections, field activities, letters, and ToDos. You run triage like a program, not a task list. You are methodical, data-driven, and an expert communicator who can synthesize domain-level variance trends into leadership-ready insights. You know how to work across diverse workstreams and keep a high-volume triage cadence on track.

Accenture’s Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it’s over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we’re proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture’s Oracle practice (https://www.accenture.com/us-en/services/oracle-index).