Infrastructure Engineer [Multiple Positions Available]

Duties: Provide front line product support, proactive monitoring, capacity planning, performance tuning, security, maintenance, and incident management for storage environment. Work closely with clients, vendors, other incident management teams and technical staff to install work class storage hardware. Maintain stability of transactions and troubleshoot storage, server, load balancer, application, network, database issues in all the environments. Debug issues in the production environment through analyzing logs, collection metrics, and leveraging app-monitoring tools, and create solutions for sustained resiliency. Partner with customers to understand new projects, cross-pipeline requirements. Serve as a liaison with internal monitoring teams to make sure appropriate alerting is in place.

Minimum education and experience required: Bachelor’s degree in Engineering (any), Computer Information Systems, Computer Science, or in a related field of study plus 5 years of experience in the job offered or as Infrastructure Engineer, Storage Engineer, Systems Engineer, or in a related occupation.

Skills Required: This position requires experience with the following: Using Block Storage Solutions including, EMC PowerFlex, VMAX, PowerMax, VNX, Netapp SolidFire, HP-3PAR, ECS, Storage fabrics, Brocade and Cisco SAN switches; Working with Cloud Block Storage such as Amazon AWS, Microsoft Azure or Google GCP; Utilizing Storage protocols such as iSCSI, FC or NVME/TCP; Block and Object Storage implementation and best practices; Performing root cause analysis of Production incidents and recommend tactical and strategic solutions to SRE teams; Working with the software development lifecycle including design, implementation and delivery; Using cloud, virtualization, APIs, and modern software languages; and Working with Agile methodologies and lean philosophies.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.