Manager, Facilities Data and Technology

The Facilities DATA Project Manager is part of the Facilities Data and Technology Analytics (DATA) team and serves as the project management interface with assigned areas of Software Implementation and management for the purpose of Corporate Facilities strategy development, solution discovery, service management, risk management and relationship cultivation. Reporting to the Director of Facilities DATA, the Project Manager serves as a critical linkage in Facilities Data and Technology Analytics management and business strategy, providing project management support and guidance on technology opportunities, capabilities, and risks, communicating decisions, priorities, and relevant project information to appropriate levels of the organization. Responsible for identifying and leading new projects and initiatives designed to improve efficiency and/or achieve greater patient and provider experience across Yale New Haven Health System (YNHHS). Manages complex and broad scale projects from discovery phase through implementation. Supports Corporate Facilities performance and System strategy through the development of assessments and accompanying strategic analyses. The Project Manager must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. The Project Manager works closely with leaders on leveraging data and technology across diverse operational, clinical, regulatory, and financial challenges across organizational and business-entity boundaries.

EEO/AA/Disability/Veteran, * Identifies major trends in facilities information technology, forecasts potential impact on the business and leads planning efforts to plan for future critical technologies.

• Works in conjunction with cross-departmental resources and Facilities DATA team, identifies areas of opportunity for improvement of the corporate facilities software ecosystem.
• Develops qualitative and quantitative analysis to support recommendations.
• Prepares business proposals and presentation to effectively communicate analysis to appropriate stakeholders, including executive leadership and senior management, and gain support/ buy-in of suggested improvements.
• Works with operational leaders to develop comprehensive business plans for critical new technology.
• Defines resources and conducts research as required to successfully complete assigned projects.
• Collects data to support value-add improvements in clinical outcomes, operational efficiencies and/or improved financial performance.
• Develops meaningful and impactful analysis based on collected data to support changes in operations.
• Develops and manages PMIS standards for facilities projects, schedules, work processes, regulatory compliance reporting and key performance indicators, in close coordination with the FD, * Busy, fast paced work environment. Individual must be able to meet multiple deadlines and juggle priorities while working 100% remotely. This position is responsible for managing change in various departments across the health system. Assigned projects are complex in nature.

• Bachelor’s degree in ITS, Healthcare Administration, Business Administration, Economics or related field preferred. PMP certification preferred.

EXPERIENCE:

• Five years of experience preferred in healthcare or management consulting. Experience in data analysis and reporting required. Previous project management or leadership experience required.

SPECIAL SKILLS:

• Excellent analytical and quantitative skills.
• Ability to organize activities and establish priorities.

• Excellent verbal and written communication skills. Ability to navigate across departments and delivery networks to achieve results.

• Proficient with computer information systems, data manipulation and reporting, demographics, forecasters, pivot tables, Microsoft Word, Excel, Access and PowerPoint.

ACCOUNTABILITY:

• Accountable for the development and effective management of assigned projects.