SET IT Manager

The School of Engineering & Technology (SET) has an outstanding opportunity for an IT Manager to join their team., The SET IT Manager provides advanced technical management and administration of computing labs and network infrastructure supporting academic instruction and faculty research within SET. This position performs work that requires independent judgment, advanced technical expertise, and coordination across academic units and central IT organizations., Technical Scope & Operational Responsibility (70%):

• Administers multiplatform computing environments supporting diverse engineering and technology curricula.
• Manages Windows Server and Linux systems, networked lab environments, virtualization, and supporting infrastructure.
• Evaluates, selects, and implements hardware and software solutions to meet evolving academic and research needs.
• Plans and manages system capacity, performance, security, reliability, and availability within institutional, budgetary, and policy constraints.
• Develops and enforces policies and standards for the use of computing facilities and resources.
• Procures, inventories, tracks, and allocates computing and networking assets.

Coordination & Collaboration (30%):

• Exercises independent judgment in system design, configuration, deployment, and troubleshooting.
• Prioritizes workloads and resolves complex technical issues with minimal supervision.
• Makes recommendations impacting instructional delivery, research capability, and operational continuity.
• Coordinates system deployments with faculty, campus IT, and safety stakeholders.
• Serves as a liaison between the school and central university IT organizations.
• Consults with faculty on research computing needs, including servers, virtual machines, and cloud services.

Do you have experience in Public Cloud?, Do you have a Bachelor’s degree?, To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration., Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

• Bachelor’s degree in computer science, Information Technology, or a related field and a minimum of three years of progressively responsible technical experience.

Additional Qualifications

• Experience with Windows Server and Linux system administration.
• Experience with scripting and object-oriented programming.
• Experience with tools and concepts for automating deployment of virtual machines and associated infrastructure.
• Experience with cloud infrastructure (AWS, AZURE, GCP)
• Demonstrated troubleshooting, communication, and collaboration skills.
• Ability to work effectively with diverse populations.
• Ability to lift 50 pounds., * Minimum 5 years of progressively responsible technical experience.
• Advanced Windows Server (Active Directory) and Linux administration experience. (Rocky, RedHat, Alma and Ubuntu Linux distributions all industry standard platforms)
• Experience with enterprise hypervisors (Windows Hyper-V, XCP Ng, Containers).
• Experience with networking, system imaging, virtualization, and database systems.
• Knowledge of applications, servers and security/privacy practices.
• Strong technical documentation skills.
• Experience providing technical leadership or supervision.
• Ability to work outside normal business hours as required.

Working Conditions

• Multiple laboratories with exposure to fabrication and other shop machinery including, but not limited to: Concrete testing, thermal and fluid dynamics testing equipment, 3D Printers, Lathes, Mills, CNC Routers, etc.

Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.