Senior Business Intelligence Engineer

The Senior Business Intelligence Engineer transforms complex Pharmacy and Medicaid data into meaningful insights that drive business decisions and operational excellence. This position is ideal for someone who is passionate about data, naturally curious, and constantly seeking to understand not just what is happening, but why it is happening and how it can be improved.

You will work with Pharmacy and Medicaid Data, operational metrics and our performance data, you will identify trends, uncover opportunities, and challenge conventional thinking to improve processes and outcomes. The ideal candidate has a hunger for knowledge, excels at solving complex problems, and enjoys asking questions that lead to innovation and continuous improvement.

Responsibilities

• Analyze large and complex datasets related to pharmacy, Medicaid and Medicare operations, member experience, and business performance.
• Transform raw operational data into actionable insights that support strategic and operational decision-making.
• Investigate trends, patterns, anomalies, and root causes to identify opportunities for process improvement and increased efficiency.
• Develop and maintain dashboards, reports, and data visualizations that provide meaningful insights to business leaders and stakeholders.
• Partner with cross-functional teams to understand business challenges and recommend data-driven solutions.
• Challenge existing assumptions and processes by asking:
• Why do we do things this way?
• What is driving these results?
• What opportunities are we missing?
• How can we improve outcomes?
• Apply creative and “outside-the-box” thinking to solve complex business and operational problems.
• Leverage internal and external data sources to uncover insights that improve pharmacy operations and customer experiences.
• Influence departmental strategy through data-driven recommendations and innovative analytical approaches.
• Ensure data integrity, accuracy, and consistency across reporting and analytical solutions., To ensure Hybrid Office/Home associates’ ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria:
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
• Humana will provide Home or Hybrid Home/Office associates with telephone and computer equipment appropriate to meet the business requirements for their position/job
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

HireVue Statement : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

• At least 3 or more years of technical experience in data analysis
• Advanced technical application skills in SQL, PL SQL, TOAD, Databricks and/or other data systems
• Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Access and PowerPoint
• Advanced experience working with big and complex data sets within large organizations
• Experience analyzing data to solve different business problems and create data visualizations that inform strategic direction
• Proficiency in understanding Healthcare and/or Pharmacy related data
• Proficiency in verbal and written communication to senior and executive leadership
• Must be passionate about contributing to an organization focused on improving consumer experiences, * Bachelor’s degree in Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
• Expertise presenting complex concepts to senior leadership
• Diverse experience, including understanding of membership, pharmacy claims and other data sources

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being., About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com., Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources