Senior Manager - Fire Protection, Emergency Management & Security Technology
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Role details
Tech stack
Job description
Toyota’s North American Security & Emergency Management Department (CSEM) is seeking a strategic senior leader to guide enterprise fire protection, emergency management, and security technology strategy across approximately 50 U.S. locations.
Reporting to the General Manager of North American Security & Emergency Management, this role serves as the senior accountable authority for Fire Protection, Emergency Management, and Security Technology supporting Toyota Motor Manufacturing North America (TMMNA). The position directly owns Fire Protection and Fire Protection Systems Management, while direct-report managers lead daily execution for emergency management, crisis management, GSOC, and security technology programs. This role sets direction, establishes governance, aligns resources, monitors KPIs, and provides escalation support across sites.
The ideal candidate brings senior-level experience translating fire protection risk, emergency readiness needs, regulatory requirements, and technology governance into enterprise strategies that can be consistently deployed across complex operating environments.
What you’ll be doing
- Lead enterprise strategy for fire protection, emergency management, security technology, crisis management, and GSOC operations across Toyota North America’s approximately 50 U.S. locations.
- Translate enterprise strategy into clear governance, policies, procedures, readiness activities, KPI expectations, and execution standards across regions and sites.
- Provide senior oversight for Security Technology through the assigned technology leader, including department direction, TMMNA facility interface, Information Technology coordination, cyber compliance alignment, and governance of technology-enabled CSEM operations.
- Maintain direct ownership of enterprise Fire Protection and Fire Protection Systems Management, including governance for inspection, testing, maintenance, impairments, documentation, corrective actions, compliance expectations, system performance, and coordination with site leadership, facilities, engineering, and service providers.
- Guide Emergency Management policy and procedure development, rollout, site audit readiness, and compliance validation against approved CSEM standards.
- Provide escalation guidance for critical incidents, including response coordination, stabilization, executive communication, and recovery alignment.
- Oversee an approximately $13.5 million operating budget, aligning resources to risk, readiness, compliance, service levels, and operational priorities.
- Maintain a clear direct-report model in which managers own daily execution for Security Technology, Crisis Management & Enterprise Readiness, GSOC operations, and Emergency Management policy deployment, while this role provides senior accountability, governance, KPI review, and escalation support.
- Analyze trends, audit findings, risk assessments, drills, exercises, and operational data to identify gaps, prioritize countermeasures, and support Kaizen.
- Build partnerships with site leadership, Environmental Health & Safety, Legal, Human Resources, Information Technology, Corporate Communications, emergency responders, and other business partners to strengthen readiness and reduce risk.
- Champion accountability, Kaizen, and operational discipline to protect Toyota’s people, property, operations, and brand.
Requirements
- Bachelor’s degree required in Emergency Management, Homeland Security, Public Administration, Security Management, Business Administration, or a closely related field.
- 8+ years of progressive leadership experience in corporate security, emergency management, emergency response, or industrial risk management, preferably within multi-site manufacturing, petrochemical, or other complex operational environments.
- Proven ability to mature fire protection, emergency management, and security programs that protect people, assets, operations, and brand reputation while supporting continuity and resilience.
- Strong knowledge of security technology systems, including access control, perimeter protection, CCTV, badge access, vendor performance, and technology-enabled site security support.
- Demonstrated crisis leadership experience, including emergency response planning, incident command, executive protection, threat assessment, exercises, and stakeholder coordination.
- Experience supporting EOC and/or GSOC governance and readiness, including activation procedures, staffing models, incident monitoring, escalation protocols, and executive reporting.
- Experience governing enterprise technology platforms, including application ownership, user adoption, training deployment, KPI reporting, and partnership with Information Technology or cyber compliance teams.
- Strong understanding of OSHA, NFPA, EPA, DHS, CFATS, MTSA, PSM, RMP, and related preparedness expectations, with the ability to translate requirements into governance, standards, and risk-based improvements.
- Certifications such as ICS/NIMS, Six Sigma, or related leadership development programs.
- Experience aligning budgets, contracts, vendors, dashboards, KPIs, audit findings, corrective actions, and documented follow-up to enterprise risk priorities across multiple sites.
- Ability to influence without direct authority, coach field teams, and align site leaders and cross-functional partners around fire protection, emergency management, and security priorities.
- Strong executive communication skills with the ability to brief senior leaders, support high-pressure decisions, and translate operational risk into priorities, countermeasures, and recommendations.
- Ability to travel approximately 40% to support strategy deployment, site readiness validation, leadership engagement, critical incident support, exercises, and program implementation.
Added bonus if you have
- Experience translating high-risk readiness needs, regulatory expectations, and operational risk into enterprise standards, training, playbooks, and improvement plans.
- Operational certifications such as Certified Industrial Firefighter, HazMat Technician, Rescue Technician, CPR/First Aid/AED Instructor, or similar emergency response credentials.
- Active involvement in NFPA, ASIS International, IAEM, IAFC, or similar industry groups, with the ability to bring external best practices into enterprise strategy.
About the company
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
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