Testing Assistant
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Role details
Tech stack
Job description
Provides administrative assistance and facilitation in the distribution of a range of group and individual standardized testing, both automated and manual, administered through a centralized testing center., * Administers and monitors a variety of aptitude and academic placement tests following policies and procedures of Dallas College.
- Follows established guidelines in working with students and faculty.
- Provides general assistance including typing, answering phones, and processing incoming and outgoing mail.
- Depending on the area of assignment, maintains a database for statistical reports.
- Administers, scores and records test results within published guidelines of federal, national, state and local exams such as GED, SAT, TOEFL, TASP, and CLEP.
- Maintains efficient operation of computers and related equipment in a testing lab; troubleshoots basic equipment/software problems and directs complex problems to the supervisor.
- Maintains cooperative working relationships with Dallas College’s employees and students.
- Provides assistance in the coordination of Dual Credit and related testing at remote locations, which may include arranging the testing site, proctoring, scoring and providing statistical information.
- Some positions will be responsible for the coordination and setup of Distance Education programs, professional association and certification exams.
- Performs computer analysis on test results to assist instructors in determining student comprehension of the test instrument.
- Builds and maintains a database of available tests, computer form numbers, test results and statistical data.
- Retrieves and compiles statistical data for departmental reports as required and as assigned.
- Strong interpersonal skills and the ability to effectively communicate information and ideas both verbally and in writing.
- Knowledge and experience providing effective customer service.
- Completes required Dallas College Professional Development training hours per academic year.
- Performs other duties as assigned.
Requirements
- Knowledge of policies and procedures, applicable local, state and federal laws and regulations related to testing and placement.
- Maintains confidentiality of test materials and results.
- Knowledge and understanding of computerized and manual standardized testing protocol, guidelines, procedures, and standards.
- Ability to oversee test distribution, scoring and test control procedures.
- Ability to establish and maintain positive working relationships with others both internal and external Dallas College to achieve the goals of the organization.
- Ability to effectively use organizational and planning skills with attention to detail and follows through.
- The ability to make decisions and solves problems by proactively gathering the right data/information from the appropriate sources.
- Ability to communicate effectively with individuals and students from varying backgrounds in stressful situations, requiring tact and diplomacy., * High school graduate or GED equivalency and one (1) year of work-related experience.
- Must have valid driver’s license.
- Ability to travel throughout Dallas County for off-site testing.
- Official transcript will be required.
- Bilingual preferred.
** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. **
About the company
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
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