Lead Network Engineer

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: Framework (Functional areas that describe your current “day to day” tasks - fill in detail under each category as necessary) 1. Technical (implementation/deployment/project based - reviewing and interpreting MSFT cut sheets, anything involving activity on the DC Floor, resolving issues with cable maps/Infrastructure (i.e., incorrect cable labels), escalating issues to MSFT). 2. Sales (supporting the local Sales Team) Supporting Level of Effort (LOE). Conduit between Sales and MSFT stakeholders relating to new CAPEX business, requesting feedback on current engagements, and translating MSFT acronyms. Capture effort from completed engagements to optimize future bids/work. 3. Managerial/Operational (directing others, tasks that involve coordination with TEK Delivery Team, interviewing, hire/fire, creating DCATS/special permissions (i.e., Government Sites), setting up new consultants in MSFT system, documentation (manage Lead status updates, progress, contingencies), coaching, schedule regular meetings with Team Leads, Practice/Delivery, MSFT facing). Monitor project deadlines along with status updates to MSFT PM’s, ensure compliance associated with Safety Measures. Develop and collaborate (Sales/Delivery/Practice) on strategies to build and expand Deployment and/or Break-Fix Teams within the assigned Region. 4. DCAT - Datacenter Access Ticket. “Mobilization” Who=DC Tech/Lead, where=specific Data Center, for how long=duration. Key Job Responsibilities: * Managing multiple simultaneous projects (across different physical areas) with high degree of stress within the work environment. * DC facility awareness - i.e., safety, cooling, floor loading, power connections, low voltage containment trays, high voltage containment trays. Use of heavy equipment such as server lifts, platform lifts, pallet jacks. * Understanding of structured cabling - i.e., safely running, dressing, connecting, troubleshooting, labeling. * Lead and mentor deployment & operational teams. * Provide thought leadership to aid with growth across Hyperscaler sites, with an emphasis on the MSFT datacenter program. * Able to escalate issues whether internally (TEK) or externally (early and without delay). * Daily/weekly project status. * Establish minimum attributes for new hire requirements for Datacenter Technicians to be successful. And create a plan to remediate if necessary. * Some travel to other Regions is to be expected if/when necessary. * Address quality issues, as well as periodically inspect work performed by TEK Datacenter Technicians. This may involve conducting audits along with feedback from TEK/MSFT stakeholders. * When encountered, adapt to MSFT changing processes and procedures. * Strong understanding of IT hardware and infrastructure processes involving; racking equipment, moving equipment, slotting modules into chassis, structured cabling, cable routing, patching, troubleshooting, and decommissioning. * Manage and strengthen strong relationships with MSFT Datacenter Project Managers and Engineers. * Ensure Datacenter Technicians follow all MSFT processes and procedures (safety is #1). E.g., SOPS * Track metrics that would be useful for bidding on future work. * Identify optimization opportunities that can improve efficiencies that will benefit Microsoft., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Lead Network Engineer TEKsystems

Richmond, VA*On-Site

Sales Writing Bidding Auditing Coaching Operations Leadership OSI Models Low Voltage Coordinating Pallet Jacks High Voltage

Writing Bidding Auditing Coaching Operations Leadership OSI Models Low Voltage Coordinating Pallet Jacks High Voltage Cloud Design Cable Routing Microsoft Excel Heavy Equipment Customer Service Workplace Safety Change Management Project Management Business Valuation Thought Leadership Problem Management Microsoft Software Structured Cabling Deployment Project Network Engineering IT Service Management Business Intelligence Technology Strategies Packaging And Labeling Full Stack Development Valid Driver’s License Software Documentation, Network engineering, Essential Qualifications: a) Experience: Familiar with Hyperscaler Datacenter production environments (i.e., data halls, infrastructure, network), and/or 3+ years of direct Datacenter Deployment & Operations experience. b) Strong understanding of workplace safety including OSHA 10 and or 30 c) US Citizen d) Excellent verbal & written communication (Email, Word, Excel, Teams, Facilitate Conference Calls). Regular interaction with Practice Leadership. e) Valid driver’s license Preferred Qualifications: a) COMPTIA+ b) Certified Datacenter related courses from acclaimed training organizations such as, but not limited to: BICSI, CNET, Uptime, DCD, Cisco) c) Strong understanding of Datacenter specific vendors in support of Datacenter Deployment and Operations such as: AFL, Fluke, Panduit, Brady, CommScope. d) Strong understanding of Network Fundamentals (OSI Layers 1-3) e) Familiar with ITIL Framework (ITSM, Change Management, Problem Management), Cable Routing Microsoft Excel Heavy Equipment Customer Service Workplace Safety Change Management Project Management Business Valuation Thought Leadership Problem Management Microsoft Software Structured Cabling Deployment Project Network Engineering IT Service Management Business Intelligence Technology Strategies Packaging And Labeling Full Stack Development Valid Driver’s License Software Documentation Artificial Intelligence Business Transformation Troubleshooting (Problem Solving)

Business Transformation Troubleshooting (Problem Solving) 10-Hour OSHA General Industry Card, 10-Hour OSHA General Industry Card Information Technology Infrastructure Library Building Industry Consulting Service International (BICSI) Standards +0

Google IT Support

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.