Project Manager - IT Systems

Crete United
Charlotte, NC, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Software as a Service Local Security Policy Microsoft Software Product Software Implementation Methods Information Technology

Job description

  • High-level of local partner satisfaction with the system and implementation process.
  • Develop and deploy Spectrum and BuildOps technology solution project plans and ensure projects are delivered on time, on budget.
  • Accurate and timely communication to project stakeholders.

Position Responsibilities

  • Maintains understanding of our business and partner objectives and how the system delivers them,
  • Customizes system processes to align with unique local partner processes while maintaining enterprise standards.
  • Leads the on-site roll-out of Viewpoint Spectrum and BuildOps to our local partners and newly acquired businesses.
  • Works collaboratively with multiple key stakeholders and other functional and technical project team members to ensure successful and timely project delivery.
  • Provides prompt, and concise communication providing high quality service and leadership to align with local partner goals and requests.
  • Facilitates integrated testing internally and with local partners’ teams. Develops UAT scenarios and coordinates testing with local partners in demo environment.
  • Conducts training for local partner and/or end-users at all levels of the organization.
  • Creates and maintains effective documentation of business requirements and processes, utilizing Spectrum and BuildOps best practices and visual process flowcharts as needed.
  • Identifies potential issues and risks; communicates them timely to supervisors with suggested paths for resolution.
  • Updates project plans and implementation tasks timely.
  • Plans and executes migration of data from legacy system to Spectrum environment.
  • Assists with user set up, role creation and security settings.
  • Identifies process improvement opportunities and creates modified procedures, building effective methodology into future projects.
  • Compiles and builds internal local partner department reports.
  • Designs and builds industry specific key performance indicators, reports, and dashboards
  • Other duties as may be assigned.

Requirements

  • Up to 30% travel.
  • Experience implementing ERP’s *

  • Viewpoint Spectrum, Viewpoint Vista or BuildOps a plus.
  • Bachelor’s degree in Business Administration, Accounting, Management Information Systems, or equivalent experience.
  • 4+ years in a position in the accounting or finance field with exposure to multiple ERP systems.
  • 4+ years in a software technical support environment working heavily with external local partners, ideally in a financial or accounting software or application or a combination of the two.
  • Demonstrated experience with software implementation projects including maintaining and understanding a project budget, timeline, scope, training, and resource availability. Experience with ERP / SaaS and CRM software as well as 3rd Party marketplace partners.
  • PMP, Six Sigma, or CSPO certification a plus
  • Superior people skills; highly enthusiastic, positive-minded, and very personable. Proven success in a team environment.
  • Demonstrated ability to troubleshoot, problem solve, and process improve. Strong analytical and problem-solving skills.
  • Strong organizational skills with the ability to multi-task in a fast-paced environment with evolving priorities.
  • The ability to work independently and with minimal supervision at times.
  • Excellent written/verbal communication and facilitation skills for communicating at all levels.
  • Strong consultative, local partner focus, and service skills are required. Ideal candidates will be results-oriented, forward-thinking, and can interface with several layers of professionals across the local partner, internal and vendor spectrum.
  • Intermediate knowledge of Microsoft applications.
  • Ability to master and support championing proper processes, transfer product knowledge and demonstrate workarounds in the product to satisfy shortcomings in product functionality.

Benefits & conditions

Pulled from the full job description

  • 401(k) 4% Match
  • Health insurance
  • 401(k) matching
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Unlimited paid time off, * Competitive base depending on qualifications and experience and annual performance-based bonus structure.
  • Comprehensive Medical, Dental, Vision, Disability and Life Insurance.
  • 401k with 4% company match
  • Unlimited PTO

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