Project Manager - IT Systems
Crete United
Charlotte, NC, United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours
Job source
Tech stack
Software as a Service
Local Security Policy
Microsoft Software
Product Software Implementation Methods
Information Technology
Job description
- High-level of local partner satisfaction with the system and implementation process.
- Develop and deploy Spectrum and BuildOps technology solution project plans and ensure projects are delivered on time, on budget.
- Accurate and timely communication to project stakeholders.
Position Responsibilities
- Maintains understanding of our business and partner objectives and how the system delivers them,
- Customizes system processes to align with unique local partner processes while maintaining enterprise standards.
- Leads the on-site roll-out of Viewpoint Spectrum and BuildOps to our local partners and newly acquired businesses.
- Works collaboratively with multiple key stakeholders and other functional and technical project team members to ensure successful and timely project delivery.
- Provides prompt, and concise communication providing high quality service and leadership to align with local partner goals and requests.
- Facilitates integrated testing internally and with local partners’ teams. Develops UAT scenarios and coordinates testing with local partners in demo environment.
- Conducts training for local partner and/or end-users at all levels of the organization.
- Creates and maintains effective documentation of business requirements and processes, utilizing Spectrum and BuildOps best practices and visual process flowcharts as needed.
- Identifies potential issues and risks; communicates them timely to supervisors with suggested paths for resolution.
- Updates project plans and implementation tasks timely.
- Plans and executes migration of data from legacy system to Spectrum environment.
- Assists with user set up, role creation and security settings.
- Identifies process improvement opportunities and creates modified procedures, building effective methodology into future projects.
- Compiles and builds internal local partner department reports.
- Designs and builds industry specific key performance indicators, reports, and dashboards
- Other duties as may be assigned.
Requirements
- Up to 30% travel.
-
Experience implementing ERP’s *
- Viewpoint Spectrum, Viewpoint Vista or BuildOps a plus.
- Bachelor’s degree in Business Administration, Accounting, Management Information Systems, or equivalent experience.
- 4+ years in a position in the accounting or finance field with exposure to multiple ERP systems.
- 4+ years in a software technical support environment working heavily with external local partners, ideally in a financial or accounting software or application or a combination of the two.
- Demonstrated experience with software implementation projects including maintaining and understanding a project budget, timeline, scope, training, and resource availability. Experience with ERP / SaaS and CRM software as well as 3rd Party marketplace partners.
- PMP, Six Sigma, or CSPO certification a plus
- Superior people skills; highly enthusiastic, positive-minded, and very personable. Proven success in a team environment.
- Demonstrated ability to troubleshoot, problem solve, and process improve. Strong analytical and problem-solving skills.
- Strong organizational skills with the ability to multi-task in a fast-paced environment with evolving priorities.
- The ability to work independently and with minimal supervision at times.
- Excellent written/verbal communication and facilitation skills for communicating at all levels.
- Strong consultative, local partner focus, and service skills are required. Ideal candidates will be results-oriented, forward-thinking, and can interface with several layers of professionals across the local partner, internal and vendor spectrum.
- Intermediate knowledge of Microsoft applications.
- Ability to master and support championing proper processes, transfer product knowledge and demonstrate workarounds in the product to satisfy shortcomings in product functionality.
Benefits & conditions
Pulled from the full job description
- 401(k) 4% Match
- Health insurance
- 401(k) matching
- Vision insurance
- Dental insurance
- Life insurance
- Unlimited paid time off, * Competitive base depending on qualifications and experience and annual performance-based bonus structure.
- Comprehensive Medical, Dental, Vision, Disability and Life Insurance.
- 401k with 4% company match
- Unlimited PTO
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