Platform Operations Engineer - 8:30 PM - 8:30 AM EST Office Shift

The Platform Operations team in Infrastructure Engineering & Operations focuses on deploying large-scale changes to our numerous networks safely, while participating in knowledge base management of GPO’s numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness.

Partner with the best

As a Platform Operations Engineer, you will be responsible for maintaining the deployed network in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network.

As a Platform Operations Engineer, you will be responsible for:

• Troubleshooting and resolving complex technical issues in area of specialty
• Identifying and implementing process and efficiency improvements
• Improving tools, alerts, documentation, and procedures
• Maintaining positive relationships across the teams
• Working 8:30PM - 8:30AM EST on Friday through Sunday in Cambridge, MA for first six months then can be 50% office and 50% remote after

• Have a Bachelor’s degree in a relevant related technical field or its equivalent
• Possess experience of administering, monitoring and resolving issues in a high availability platform environment
• Understand basic Linux concepts and perform simple command-line and file navigation tasks with guidance
• Identify common network protocols and perform basic configuration tasks with guidance and supervision.
• Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
• Have excellent communication and written skills to articulate technical information to internal teams and customers
• Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $60,000 - $108,000/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you’re streaming live events, scrolling social media, watching your favorite series, or managing your savings, we’re the engine behind the scenes. We provide the world’s most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security : Neutralizing threats before they ever reach your data.

Content Delivery : Scaling the world’s biggest moments without a glitch.

AI : Enabling our customers to build, secure, and scale AI apps on the world’s most distributed cloud platform.

At Akamai, we don’t just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we’re the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job’s needs

Akamai’s FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It’s not about telling employees where to work; it’s about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like! (https://twitter.com/Akamai?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) (https://www.linkedin.com/company/akamai-technologies/) (https://www.akamai.com/blog?)