Repairs Administrator

The Repair Administrator will be a key member of the Santa Clarita business unit, working with Customer Services, Program Management, Planning, Engineering, and end customers. The position will support two key areas: repair planning and repair proposals reporting into the Manager, Customer Service Repair & Life Cycle.

The Repair Administrator will be required to initiate plant maintenance orders (PMO) for all repair units; this step kicks off the production repair process. In addition to PMO creation, the position will provide a commitment date for all funded repairs, and status repairs as they progress through the repair process, issuing ship alerts to Customer Services, and proactively informing Program Managers of delays. The Repair Administrator will coordinate with the production planning teams to understand ATE availability and develop strategies for successfully executing on both production and repair contracts.

On the proposals side, the Repair Administrator will meet with Engineering, Program Management, and Finance to review the baseline of estimate (BOE) to determine repair steps required, as well as any processing and material requirements. The position will create the letter proposal using this information and the financial cost roll-up, attend customer meetings to status and discuss the proposal(s) right through to purchase order submission., * Creates all repair PMOs (repair service orders).

• Upon receipt of items for repair, works with the warehouse team to ensure material is promptly moved to operations for test & evaluation.
• Works with planning/manufacturing to schedule test & evaluation to meet internal target (6 weeks).
• Tracks BOE status/turnaround time from evaluation.
• Reviews BOE with engineering, finance and Program Management.
• Prepares repair proposal outlining actuals and estimates for both time & material and firm fixed proposals.
• Interprets and responds to customer inquiries, modifying proposals as required.
• Upon funding (warranty + non-warranty), schedules repair efforts working with purchasing to ensure lead times align to the quote.
• Collaborates with Program Management to identify customer priorities, scheduling accordingly.
• Communicates any delays or requirements to the Customer Services Specialist (CSS) and Program Management Office.
• Maintains a log of requested proposals and stage of completion.
• Provides support to management on various work initiatives. Supports continuous improvement activities.

The successful candidate must have the ability to manage multiple priorities, have strong attention to detail, and is comfortable interfacing directly with customers. This is an on-site position., * Post secondary degree and 5+ years experience in proposals, planning and/or business administration, or equivalent experience.

• Knowledge of repair related procedures (Maintenance, Repair, and Operations).
• Strong skills in planning, problem solving and analysis. Experience with scheduling work based on resources available.
• Excellent written and oral communication.
• Ability to handle multiple tasks and meet deadline requirements with minimal supervision.
• Familiarity with Military and Aerospace market and customer base is desired, but not mandatory.
• Proficient in SAP ERP, PIVOTAL CRM, or equivalent is desired but not mandatory.
• Proficient in Microsoft Office business applications.

Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan (https://curtisswright.com/investor-relations/overview/default.aspx) I Inclusive & Supportive Culture (https://careers.curtisswright.com/en/who-we-are/)

Our Values (https://www.curtisswright.com/company/sustainability/core-values/default.aspx)

Environmental, Social and Governance

The Curtiss-Wright Defense Solutions facility in Santa Clarita, California is the center of excellence for hardware level system integration and advanced package design.

Integrated Systems in Santa Clarita prides itself on experience, expertise, and low risk solutions. Our primary focus is understanding the technical challenges our customers face and creating partnerships in order to provide a high TRL solution., Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments - Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright.

Our Values

What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall - we all take these values to heart in our relationships with our customers and each other.

Leadership

We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.

Customer Focus

We are committed to achieving total quality by meeting our customers’ expectations and delivering products and services in a timely fashion.

Teamwork & Trust

Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.

Respect for People

We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.

Integrity

We will act with the highest integrity in all of our business relationships and strategic partnerships.

What We Offer Our Employees:

Opportunity: As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!

Challenging Work: The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!

Collaborative Environment: The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.