Senior Solution Architect

Chevron is looking for an experienced technology leader to help shape the future of customer engagement across the enterprise. In this role, you will lead the architecture and integration of Microsoft Dynamics 365, Power Platform, Azure, SAP, and digital commerce platforms to deliver connected customer experiences and support business transformation initiatives. Partnering with business and technology stakeholders, you will define scalable, secure, and cloud-native solutions that enable sales, marketing, and service capabilities while aligning with Chevron’s enterprise architecture vision and roadmap.

Responsibilities for this position may include but are not limited to:

Architecture & Design Leadership

• Define end-to-end solution architecture for Dynamics 365 (Sales, Customer Service, Customer Insights/Marketing) integrated with Azure.

• Own architectural decisions across CRM, integration, data, and digital channels.

• Ensure alignment with enterprise architecture standards, scalability, and long-term maintainability.

Platform Integration & Data Strategy

• Architect integrations between Dynamics 365 , SAP ERP and Commerce Cloud platforms .

• Design data models and data flows for customer 360, master data management (MDM), and analytics use cases .

• Enable seamless integration using Azure services (APIs, event-driven architecture, integration patterns).

Customer Capability Enablement

• Lead architecture for customer-facing and internal capabilities: Sales: lead-to-opportunity, account management, pipeline, CPQ integration Marketing: segmentation, customer journeys, campaign automation, CDP Service: case management, omnichannel support, knowledge management

• Ensure alignment of CRM capabilities with broader enterprise processes (order-to-cash, service lifecycle).

Technology & Delivery Leadership

• Guide development teams in implementing cloud-native solutions using Azure (App Services, Functions, APIs, Data Services) .

• Evaluate build vs. buy decisions and define integration patterns across systems.

• Provide oversight for solution delivery, quality, and technical risk management.

Cross-Functional Collaboration

• Partner with business stakeholders, product owners, and domain architects (CRM, SAP, Commerce).

• Collaborate with enterprise architecture to align with target-state architecture and roadmap.

• Mentor engineers and architects; drive best practices across the team.

• 10+ years in solution architecture or enterprise application design.

• Proven experience delivering Microsoft Dynamics 365 CRM and Power Platform solutions (Sales, Marketing, Service).

• Strong background in Azure cloud architecture and integration patterns .

• Experience integrating CRM platforms with: SAP ERP (especially master data, orders, pricing, finance integration) Digital commerce platforms (e.g., SAP Commerce Cloud)

Technical Skills

• Deep expertise in: Dynamics 365 (Dataverse, Customer Insights, Sales/Service modules) Azure services (API Management, Functions, Logic Apps, Data Factory, Event Grid, Service Bus) Integration patterns (REST APIs, event-driven, messaging)

• Strong understanding of: Data modeling, MDM, and enterprise data architecture Microservices, API-first design, cloud-native architecture patterns

Business & Functional Knowledge

• Hands-on understanding of: Sales, Marketing, and Service processes End-to-end customer lifecycle and CRM-driven transformation

• Exposure to Order-to-Cash (OTC) and customer-facing commerce processes

Preferred Qualifications

• Experience with large-scale CRM transformations

• Experience with CDP, AI/ML use cases, or personalization platforms

• Familiarity with B2B and B2C marketing ecosystems

Chevron Corporation is one of the world’s leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company’s operations. Chevron is based in Houston, Texas. More information about Chevron is available at www.chevron.com .

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.