Technical Program Manager II (Contract)
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Role details
Tech stack
Job description
We are seeking an experienced Technical Program Manager II to support Product & Engineering operations for a leading technology organization. This role focuses on driving cross-functional initiatives, managing enterprise customer programs, optimizing operational workflows, and coordinating executive-level customer events.
The ideal candidate is highly organized, experienced in technical program management, and excels at collaborating with Product, Engineering, Customer Success, and Executive stakeholders., * Manage end-to-end execution of enterprise customer events, including virtual forums and executive in-person meetings.
- Coordinate event logistics, invitations, attendee registration, surveys, and post-event reporting.
- Build and manage scalable operational processes between Product, Engineering, and Customer-facing teams.
- Track customer feature requests and ensure feedback is incorporated into product roadmap planning.
- Drive cross-functional projects by identifying risks, resolving blockers, and tracking milestones.
- Design and improve repeatable operational workflows and business processes.
- Partner with executive stakeholders and technical teams to improve organizational efficiency.
- Collaborate across multiple time zones while maintaining project timelines.
- Prepare executive communications and project status reports.
Requirements
- Bachelor’s degree in a Technical discipline or equivalent practical experience.
- 5+ years of Technical Program Management, Project Management, or Operations experience within software or technology organizations.
- Strong experience managing cross-functional programs and multiple stakeholders.
- Experience documenting workflows and improving operational processes.
- Excellent communication and executive presentation skills.
- Strong organizational and problem-solving abilities.
- Experience working with distributed teams across multiple time zones.
Preferred Qualifications
- Master’s degree in Business or Technical field.
- Experience managing Product Advisory Boards (PABs) or enterprise customer programs.
- Knowledge of B2B SaaS products and cloud infrastructure.
- Experience with enterprise customer onboarding or customer solution programs.
Required Technical Skills
- Jira (or similar workflow management tools)
- SQL (Preferred)
- Python (Preferred)
- AI Tools
- AI-Assisted Development / Vibe Coding
- Project Management
- Stakeholder Management
- Executive Communications
- Process Improvement
- Cross-functional Program Management
Nice to Have
- Experience supporting Product & Engineering organizations
- Customer advisory board management
- Enterprise event planning
- Roadmap planning
- Operational excellence initiatives, * Do you have at least 5 years of Technical Program Management or Project Management experience in a software or technology company?
- Do you have experience working with Product, Engineering, and Customer Success teams?
- Have you managed cross-functional enterprise programs involving multiple stakeholders?
- Are you proficient with Jira or similar workflow management tools?
- Do you have experience with SQL or Python?
- Have you used AI tools or AI-assisted development to improve operational efficiency?
- Do you have experience planning or managing enterprise customer events or Product Advisory Boards (PABs)?
- Are you comfortable working onsite in Mountain View, CA?
- Are you authorized to work in the United States without current or future sponsorship?, * Do you have at least 5 years of Technical Program Management or Project Management experience in a software or technology company?
- Do you have experience working with Product, Engineering, and Customer Success teams?
- Have you managed cross-functional enterprise programs involving multiple stakeholders?
- Are you proficient with Jira or similar workflow management tools?
- Do you have experience with SQL or Python?
- Have you used AI tools or AI-assisted development to improve operational efficiency?
- Do you have experience planning or managing enterprise customer events or Product Advisory Boards (PABs)
Benefits & conditions
$57.95 - $73.08 an hour - Contract, * What is your expected hourly pay rate?
- Are you willing to work 40 hours per week onsite?
- Have you had any employment gaps of 6 months or more in the last 5 years? If yes, please briefly explain.
Pay: $57.95 - $73.08 per hour
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