Jr Software Trainer

CGI Technologies and Solutions, Inc.
Alexandria, VA, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
2 years minimum
Compensation
$58,000.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Microsoft Windows Collaborative Software Computer Literacy Microsoft Office Remote Access Technology Elearning

Job description

Successfully complete internal training and stay current on all new automation tools

Teach in person and remote classes as scheduled, meeting requirements of the contract Quality Assurance Plan

Provide on call user support on proper use of all automation tools

Carry out scheduled duties to cover Hotline, Chat Room and other support services

Create quality instructional materials and perform well on other supplemental projects, as requested

Requirements

BA or BS degree from an accredited undergraduate program

2 years of teaching experience, preferably in an adult learning environment

Customer service and customer satisfaction focus

Windows 10, Microsoft Office, and basic computer skills and aptitude

Good communication and presentation skills

Must be able to work as scheduled. Standard work hours are Monday to Friday, between 8 AM and 5 PM, but occasionally classes or duties may start as early as 7 AM or finish as late as 8 PM

Required qualifications to be successful in this role:

Desired qualifications/non essential skills required:

Experience with developing training materials

Experience with online learning, remote access, and collaboration tools

Experience with technical writing/editing

Experience with developing computer based training or e learning modules, * Learning Design

  • Presentation skills
  • Digital Learning
  • Education Expertise
  • English
  • Training Needs Analysis

Benefits & conditions

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,000.00 $136,200.00.

CGI Federal’s benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

CGIFederalJob

About the company

CGI is in the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Member, you have the opportunity to be a shareholder at CGI and join a family of 75,000 members strong. CGI Federal is seeking a Jr. Software Trainer to join our dynamic team to provide software training and support for a wide range of employees at a federal agency in Alexandria, VA. The successful candidate will be responsible for varying aspects of instructional curriculum development in a fast paced and innovative environment. Trainers are expected to provide classroom and remote training as well as phone, chat room or desk side assistance for federal staff. In addition, Trainers may also help create computer based training modules. Experienced teachers/trainers are welcome to apply. Good communication skills, customer service skills, and teamwork skills are a must.

We’re a close knit team that has access to global resources. You’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you were looking for an inclusive place where you’re empowered to chart your own path, then we’d love to meet you.

This position is located in our Fairfax, VA office with work performed at client site in Alexandria,VA, Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

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