IT Project Manager - Journey (non-permanent) | Information Services Division | Olympia

The division is responsible for the development and delivery of AGO computer and telephone network infrastructure and the operation of network hardware and software platforms to provide AGO staff access to their work products and communications. This division has multiple units that provide eDiscovery litigation support, custom software development, business intelligence and data management services. Data security and disaster recovery are key to the maintenance and operations of the AGO’s voice and data systems. The division also ensures compliance with state governance policies and standards and ensures that all electronic services function properly and securely.

Duties and Essential Functions of an IT Project Management - Journey

Some of your key duties may include;

Manage and coordinate projects:

• Initiates, plans, establish and monitors scope, schedule and budget for IT projects
• Defines and documents the Statement of Work and specifications for procurement needs, and develops work order contracts, as necessary, to support delivery of project objectives.
• Creates and provides Project Status reports and communications.
• Conducts Lessons Learned and prepare project Closeout Reports.

Analysis of business processes:

• Leading meetings to elicit business requirements, functional specifications and clearly write them as technical requirements for new and existing solutions or applications.
• Defining Minimum Viable Products (MVPs) that deliver incremental value via an agile approach, prioritize releases and manage associated stakeholder expectations.
• Ensure compliance with technical and stakeholder requirements by developing acceptance criteria, testing solutions and providing technical support documentation.

Evaluate and propose technical solutions:

• Evaluates new technology including analysis, procurement, customization, modification, installation, testing and documentation to address specific agency requirements.
• Develop processes, procedures and technical documentation to support operations.
• Research and functional testing with other IT teams on group policy issues, network security, firewalls and other issues that affect application functionality, * You may not reapply to this posting for 30 days.
• The initial screening of applications will be solely based on the contents and completeness of the “work experience” and “education” sections of your application in www.careers.wa.gov, completeness of the application material submitted, and responses to the supplemental questionnaire.
• A resume will not substitute for completing the “work experience” section of the application.
• All information may be verified and documentation may be required.
• The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Equal Employment Opportunity and Accommodations Requests

Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.

Eight (8) years of IT experience applying best practices in managing project management from initiation through closeout; working knowledge of project management methodologies (waterfall, agile, hybrid) and ability to apply them appropriately; experience developing and maintaining project management deliverables such as charters, workplans, schedules, risk registers, and communication plans, and familiarity with organizational change management practices (e.g., Prosci), or equivalent work experience., Associates degree in Computer Science, Information Systems or closely related field, or equivalent experience; AND six (6) years of IT experience applying best practices in managing project management from initiation through closeout; working knowledge of project management methodologies (waterfall, agile, hybrid) and ability to apply them appropriately; experience developing and maintaining project management deliverables such as charters, workplans, schedules, risk registers, and communication plans, and familiarity with organizational change management practices (e.g., Prosci), or equivalent work experience., Bachelor’s degree in Computer Science, Information Systems or closely related field, or equivalent experience; AND four (4) years of IT experience applying best practices in managing project management from initiation through closeout; working knowledge of project management methodologies (waterfall, agile, hybrid) and ability to apply them appropriately; experience developing and maintaining project management deliverables such as charters, workplans, schedules, risk registers, and communication plans, and familiarity with organizational change management practices (e.g., Prosci), or equivalent work experience., Project management certifications or advanced project management training. For example, PMI’s Project Management Professional Certification; University of Washington’s Project Management; or South Puget Sound Community College’s Project Management courses.

Law firm work experience and an understanding of how to support the delivery of legal services.

Experience using Microsoft Office products, including Share Point; LawManager (case management system), and other litigation technology software.

Pulled from the full job description

• Loan forgiveness
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Employee assistance program, Salary range 06IT: $88,832 - $118,800 annually (Effective 7/1/2025) | $90,096 - $121,176 annually (Effective 7/1/2026) The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience.

The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.

Excellent benefits Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:

• Flexible schedules and part-time/hybrid telework options;
• A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources;
• Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference!

The Attorney General’s Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:

• Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
• Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
• And much more!

Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state’s interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.

Commitment to Diversity Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment.

One recent measure of the AGO’s commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network’s “Outstanding Agency Award” in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award.