Implementation Project Specialist - Hotel Property...

Are you ready to make an impact in the hospitality world? At Oracle Hospitality, we are reshaping the future of the hotel industry, and we want YOU to be a part of it! As a Hotel PMS Project Specialist, you will lead the charge in transforming hotel operations by deploying cutting-edge technology. Be the key driver of seamless installations that enhance guest experiences and streamline hotel management.

What You’ll Do :

Be the Project Hero: Lead the installation process from start to finish, ensuring that hotel clients are set up with Oracle’s industry-leading systems. Manage everything from project kick-off to go-live and beyond-your leadership ensures success every step of the way.

Client Relationships that Matter: Build strong, lasting connections with hotel clients and their teams. You’ll be the go-to person they rely on for guidance, support, and expert advice, turning any challenge into an opportunity for success.

Drive Excellence in Execution: Oversee and lead the onsite installation team (installers, senior installers, and consultants), ensuring everything runs smoothly and on schedule. You’ll control resources, travel, and expenses, ensuring flawless delivery.

Impactful OPERA Projects: Take charge of a range of exciting OPERA-related projects, including full installations, system upgrades, brand-to-brand conversions, and module integrations (Sales & Catering, OVOS). Your efforts will transform how hotels operate, improving efficiency and customer satisfaction.

Collaboration is Key: Work hand-in-hand with the sales and account management teams, driving the success of each project. Attend pre-sales and project kick-off calls, strategize on resources, and address any challenges to ensure the project is delivered on time and within budget.

The Details Matter: You’ll oversee administrative tasks, ensuring schedules are met, invoicing is accurate, and reporting is on point. You’ll keep a close eye on project completion, ensuring that customer satisfaction is always at the forefront., Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

• 2+ years of experience in the hotel or hospitality industry, with a solid background in project management and IT implementation.

• A deep understanding of Oracle Hospitality’s OPERA system (or similar systems) and how it revolutionizes hotel operations.

• Proven experience leading projects that span multiple departments, collaborating effectively to achieve seamless delivery and exceptional client results.

• A natural leader with outstanding communication skills and the ability to motivate teams and clients alike.

• A problem-solver at heart, with a passion for delivering results on time and ensuring clients’ success.

Why Oracle?

US: Hiring Range in USD from $25.82 to $50.43 per hour; from: $53,700 to $104,900 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

At Oracle Hospitality, we don’t just implement technology - we transform the guest experience. As part of our team, you’ll be at the forefront of innovation in a rapidly evolving industry. This is your chance to work with some of the world’s most exciting hospitality brands and make a real difference in their operations., Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.