System Administrator, Level 4

As a System Administrator Level 4 at Independent Software, you will support mission-critical IT systems in highly secure, high-availability environments. You will work across Linux and Windows platforms to ensure systems are secure, stable, and operating at peak performance.

In this role, you will lead troubleshooting efforts, support Desktop Services operations, and manage system configurations across enterprise infrastructure. You will collaborate with engineers, ISSOs, and program leadership to maintain compliance, resolve complex issues, and ensure reliable system operations in classified environments., * Provide Tier 1, Tier 2, and Tier 3 support for system issues across client, server, storage, and network environments

• Configure, manage, and maintain Linux and Windows operating systems
• Monitor system performance, troubleshoot issues, and implement solutions to improve reliability
• Perform account management and support user access to IT systems
• Apply patches, conduct vulnerability scans, and support system security compliance
• Support configuration management and system changes in coordination with ISSO and leadership
• Analyze and resolve complex technical issues across infrastructure and applications
• Support Desktop Services environments, including VDI and thin client technologies
• Communicate system status and provide updates to stakeholders

• Strong experience with Linux and Windows system administration
• Advanced troubleshooting across enterprise IT environments
• Experience with IT Service Management (ITSM) processes
• Knowledge of networking, storage, and system security practices
• Familiarity with patching, vulnerability management, and compliance requirements
• Ability to work independently in a fast-paced, classified environment

Education and Experience:

• Bachelor’s degree in a technical field or equivalent experience
• 20+ years of System Administrator experience on similar programs
• 8+ years supporting IT Service Management (ITSM)

Certifications:

• Active DoD 8570 / 8140 IAT Level III certification (required to start)
• ITIL v4 Certification
• OS Certification

Clearance Requirement:

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role

• Competitive salary
• Company Sponsored Health, Dental, and Vision Insurance plans
• Company Paid Long Term Disability, Short Term Disability and Life Insurance
• Employee Assistance Program
• Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
• A generous Paid Time Off and Holiday package
• Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
• We truly believe the right work-life balance can exist, and it’s here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you’re at your best the next time you walk through our doors. We do all we can to assure that happens every day. Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

System Administrator, Level 4

Fort Meade, MD

Full Time, When you join us, you will:

• Support critical national security missions that matter
• Be part of a close-knit, employee-first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development
• Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution. We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year. We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

• Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
• You are not just a job title. That’s why we tip the work-life balance scale in your favor. It’s not about being billable, it’s about being valuable.
• Whether you’re working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker’s.
• We’re constantly researching and implementing the latest technology, so you’ve always got the right tools at your disposal.
• As we’ve grown, we’ve retained that small company feel. When we say we have an open-door policy, we actually mean it.
• Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we’ll listen.
• Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
• The work we do is exciting, critical stuff. No matter your role at Independent Software, you’re helping us keep the nation safe and secure.
• We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
• We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work., At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.