* Infra Tech Support Practitioner 6367788

Accenture
Mountain View, CA, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$93,600.0 - $99,840.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Google Chrome Software Vulnerability Management Software Troubleshooting Landesk Patch Management

Job description

  • Deploy monthly Microsoft Windows 10/11 security and quality updates using Ivanti (LANDesk).
  • Package, schedule, and deploy Google Chrome and Microsoft Edge browser updates.
  • Monitor patch deployment progress and remediate failed installations.
  • Perform pre-deployment testing and post-deployment validation to ensure patch success and system stability.
  • Generate compliance and patch status reports for management and security teams.
  • Troubleshoot patching issues and coordinate with endpoint, security, and infrastructure teams as needed.
  • Maintain patching schedules, documentation, and operational procedures.
  • Ensure endpoint patch compliance meets organizational security standards and audit requirements.
  • Support vulnerability remediation efforts by deploying critical and emergency patches when required.

Requirements

  • A minimum of 2 years of experience with Ivanti LANDesk Endpoint Management.
  • A minimum of 2 years of experience with Windows 10 and Windows 11 operating systems.
  • High School Diploma or GED, * Understanding of endpoint security, vulnerability management, and patch management processes.
  • Experience with browser patching Google Chrome and Microsoft Edge .
  • Strong troubleshooting, reporting, and communication skills.

Benefits & conditions

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Hourly Salary Range

California $45 -$48

Cleveland $45 -$48

Colorado $45 -$48

District of Columbia $45 -$48

Illinois $45 -$48

Maine $45 -$48

Maryland $45 -$48

Massachusetts $45 -$48

Minnesota $45 -$48

New York $45 -$48

New Jersey $45 -$48

Virginia $45 -$48

Washington $45 -$48

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

About the company

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel., For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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