Systems Network Administrator I/Service Desk Support

Operations, CompTIA A+ Cooperation Coordinating Microsoft 365 CompTIA A+ CE Issue Tracking Follow Through Windows Servers Shrink Wrapping Active Directory Software Systems Secret Clearance Operating Systems Help Desk Support Peripheral Devices Business Valuation Local Area Networks CompTIA Network+ CE Microsoft Windows 10 System Configuration Full Stack Development Valid Driver’s License Artificial Intelligence Business Transformation Hardware Troubleshooting IAT Level I Certification Systems Security Certified Practitioner Cisco Certified Network Associate Security (CCNA Security), This position will support the RITS Program. Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise., SME Computer User Support Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Senior Desktop Technician DC TEKsystems Alexandria, VA*On-Site Writing Operations CompTIA A+ Cooperation Coordinating Microsoft 365 CompTIA A+ CE Issue Tracking Follow Through Windows Servers Shrink Wrapping Active Directory Software Systems Secret Clearance Operating Systems Help Desk Support Peripheral Devices Business Valuation Local Area Networks CompTIA Network+ CE Microsoft Windows 10 System Configuration Full Stack Development Valid Driver’s License Artificial Intelligence Business Transformation Hardware Troubleshooting IAT Level I Certification Systems Security Certified Practitioner Cisco Certified Network Associate Security (CCNA Security) +0

Google IT Support Systems Network Administrator I/Service Desk Support Leidos Laurel, MD*On-Site Unix Linux Equities Purchasing Upskilling Market Data User Accounts Windows Client Problem Solving Desktop Support Ancient History Customer Service Help Desk Support CompTIA Security+ IT Infrastructure Advanced Analytics Microsoft Windows 8 Security Engineering Signals Intelligence CompTIA Certification Network Administration Desktop Window Management Public Key Infrastructure Computer Network Operations Virtual Private Networks (VPN) Troubleshooting (Problem Solving) Microsoft Certified IT Professional Top Secret-Sensitive Compartmented Information (TS/SCI Clearance) +0

Google IT Support

Salesforce Admin

Salesforce Developer Desktop Technician 2p-11p TEKsystems Clinton, MD*Hybrid Apple IOS Operations ServiceNow Issue Tracking Backup Devices Data Migration Email Archiving Customer Service Device Management Business Valuation Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving)

• AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education

• 5+ years of professional, applicable experience

• Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)

• Must have valid driver’s license.

• Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis.

• Interim Secret Clearance required prior to start

• Experience supporting Windows 10, and MS Office 2013

• Experience using Remedy or a similar ticketing system.

• Strong analytical and follow through skills.

• Strong verbal and written communications skills.

• Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.

• Ability to work well independently on defined tasks.

• Ability to work well as part of a team.

DESIRED REQUIREMENTS:

• Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)

• Prior USACE/ACE-IT experience

• Experience working in a DoD environment

• Experience supporting Office 365

Skills

Desktop, hardware, secret clearance, installation, troubleshooting hardware, pc support, Office 365, Imaging, Active directory, Windows 2012, Windows 2016, comptia a+, windows 10

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.