Helpdesk Tech
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Tech stack
Job description
- Provide technical assistance to computer users
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically
- May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Requirements
-
Are curious and excited about technology
-
Like solving problems and figuring things out
-
Can take initiative but also enjoy working with a team
-
Want to keep learning, growing, and challenging themselves
If you’re someone who’s eager to jump in, learn something new, and make an impact-you’ll fit right in here., * Bachelor’s degree in Computer Science, Information Systems, Engineering, or other Scientific/Technical discipline
- Six (6) years of experience in a similar role
- Must meet IAT-II requirements
- Active Security clearance
About the company
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it’s a government or business organization, we focus on understanding the need and building something that works.
Our Team
At IPTA, everything starts with our people. We’re big believers that when you invest in your team, great things happen. That’s why we encourage learning, growth, and trying new things-even if you don’t have all the answers yet.
Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.
We’re looking for people who
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.clearancejobs.comGood distractions
Talks and stories from around this role — technically off-topic, practically not.
Moments
Explore playlistsVideos
See allRelated articles
See all
Fully Remote Software Engineer Jobs
Best Paying Jobs in Technology
How should you format your IT resume?
How Many Jobs Are Available in Technology?