System Administrator 4-IT

• Own and improve service reliability, availability, and performance (SLO/SLA)
• Lead and participate in incident response, root cause analysis, and postmortems
• Develop and implement automation to reduce operational toil and improve efficiency
• Build and enhance monitoring, alerting, and observability frameworks
• Partner with OCI engineering teams to improve system design, scalability, and resilience
• Support production operations in a regulated, high-compliance environment
• Contribute to capacity planning and scaling strategies
• Partner with the SRE team to align AI Ops initiatives with reliability goals.
• Integrate AI-driven tools into observability platforms and incident management workflows.
• Provide recommendations for optimizing cloud resources and improving system resilience.
• Build dashboards and visualizations to present AI-driven insights to engineering and operations teams.
• Collaborate with data engineering teams to design data pipelines that aggregate and preprocess monitoring and log data from diverse cloud environments.
• Participate in on-call rotation for 24x7 service coverage
• Operations staff may be required to work on a rotating shift basis

• 10+ years of experience in SRE, DevOps, or production engineering
• Strong hands-on experience with Oracle Cloud Infrastructure (OCI)
• Experience operating large-scale distributed systems in production
• Proficiency in one or more programming/scripting languages (Python, Go, Bash, etc.)
• Experience with monitoring, observability, and incident management practices
• Strong understanding of Linux systems and networking fundamentals
• Experience with CI/CD pipelines and infrastructure as code
• Knowledge/Experience with troubleshooting and managing databases (Oracle preferred)
• Preferred Qualifications:
• Experience supporting high-availability, customer-facing cloud services
• Background in regulated or government cloud environments
• Familiarity with FedRAMP, ILx, or similar compliance standards
• Experience with FedRAMP and 3PAO audit procedures and requirements
• Experience driving automation and reliability engineering best practices
• Experience with Shepherd or similar
• Experience with Kubernetes
• Experience with M&O stack: Graphana, Prometheus or similar
• Familiarity with construction & engineering industry desired
• Familiarity with SRE principles, including incident response, SLIs/SLOs, and resilience engineering.
• Proven track record in building automation solutions for cloud operations or DevOps processes.
• Eligibility Requirement:
• Must be a United States Citizen and currently reside in the United States
• Candidates who do not meet these requirements will not be considered, * Experience supporting high-availability, customer-facing cloud services
• Background in regulated or government cloud environments
• Familiarity with FedRAMP, ILx, or similar compliance standards
• Experience with FedRAMP and 3PAO audit procedures and requirements
• Experience driving automation and reliability engineering best practices
• Experience with Shepherd or similar
• Experience with Kubernetes
• Experience with M&O stack: Graphana, Prometheus or similar
• Familiarity with construction & engineering industry desired
• Familiarity with SRE principles, including incident response, SLIs/SLOs, and resilience engineering.
• Proven track record in building automation solutions for cloud operations or DevOps processes.

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