Configuration Analyst

The Configuration Analyst plays a critical role in ensuring Progyny clients are set up accurately and efficiently across onboarding, plan year rollovers, and benefit changes. This role is responsible for translating finalized benefit designs into precise system configurations, validating claims readiness, and supporting ongoing operational stability.

Working closely with the frontline Onboarding and Solutions teams, Configuration Analysts own the technical execution of client setups-enabling a consistent, high-quality client and member experience while supporting scale and growth.

What you will do…

Client & Benefit Configuration

• Configure and validate client benefit setups, including Benefit Orders, Benefit Products, Member Products, and Member Health Plans.
• Execute tasks such as eligibility file configuration and testing, SFTP setup, PCA portal setup, stopgap rule creation, data warehouse integrations and system updates.
• Configure new products, carrier integrations, and benefit enhancements as they are introduced.

Operational & Claims Readiness

• Ensure clients are fully prepared for go-live by validating claims processing readiness and setup accuracy via audits.
• Perform post go-live and post rollover validation, including claims QA and issue remediation.
• Support ongoing adjustments related to benefit changes, rollovers, and operational issues.

Cross Functional Collaboration

• Partner with Onboarding Managers and Solutions Managers to receive handoffs and execute technical components of new client onboarding and existing client changes.
• Collaborate with Product, Engineering, and other cross functional teams to manage technical implementation work and track progress through ticketing systems.
• Support plan year rollovers and system updates for existing clients in support of Client Success.

Operational Enablement & Process Improvement

• Maintain configuration tools, documentation, and workflows to improve consistency and scalability.
• Contribute to process improvements based on retrospectives and operational learnings.
• Support operational initiatives related to billing, claims resolution, and implementation process improvements.

What Success Looks Like

• High accuracy in client benefit and member health plan configurations.
• Timely completion of eligibility files, SFTP, and benefit setup tasks in partnership with Product and Engineering teams according to SLAs.
• Smooth client go-lives and rollovers with minimal downstream issues and/or escalations.
• Strong partnership with frontline teams through clear execution and follow-through., Configuration Analysts ensure that what clients purchase is delivered accurately and reliably. By owning technical execution and operational readiness, this role reduces setup errors, supports scalable growth, and enables frontline teams to focus on strategic, consultative work - directly impacting client satisfaction and long-term retention., Support configuration management for combat vehicle programs: manage changes and BOMs, establish configuration baselines, perform impact analysis, coordinate documentation and customer interactions, and ensure cost, schedule, and quality requirements are met. Top Skills: EpdmErpExcelMS OfficeOraclePlmWord BAE Systems, Inc.

Configuration Management Analyst II

3 Days Ago Remote or Hybrid 79K-135K Annually Senior level 79K-135K Annually Senior level Aerospace * Hardware * Information Technology * Security * Software * Cybersecurity * Defense Support configuration management and BOM control for combat vehicle programs: analyze engineering changes, maintain baselines, coordinate change records, prepare documentation, and ensure cost, quality, schedule, and performance requirements are met while training team members. Top Skills: EpdmErpExcelMS OfficeOraclePlmWord BAE Systems, Inc.

• Experience in system configuration, operations, implementation, or system support roles.
• Strong attention to detail and ability to execute complex setup requirements accurately.
• Comfortable working across multiple systems, tools, and cross functional teams.
• Ability to manage multiple workstreams and prioritize effectively in a fast-paced environment.

Be an Early Applicant Remote Hiring Remotely in USA 78K-83K Annually Mid level Remote Hiring Remotely in USA 78K-83K Annually Mid level Configure and validate client benefit setups, manage eligibility files and integrations, ensure claims processing readiness, support go-lives and rollovers, collaborate with onboarding, product, and engineering, and maintain configuration documentation and process improvements. The summary above was generated by AI, * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group

• Menopause and midlife care

• Health, dental, vision and life insurance options for employees and family

• Free in-person, virtual and text-based mental health and wellness support

• Paid time off, including vacation, sick leave, personal days and summer flex time

• Company equity

• Bonus program

• 401(k) plan with company match

• Access to on-demand legal and financial advice

• Learning and development programs to help you grow professionally and a mentorship program

• Company social events to include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City’s Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $77,500 - 82,500. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity., 3 Days Ago Remote or Hybrid 79K-135K Annually Senior level 79K-135K Annually Senior level Aerospace * Hardware * Information Technology * Security * Software * Cybersecurity * Defense Support configuration management for combat vehicle programs: manage engineering and manufacturing BOMs, analyze design changes, maintain configuration baselines, coordinate change records, prepare program documentation, train team members, and ensure cost, schedule, quality, and customer communication requirements are met. Top Skills: EpdmErpExcelMS OfficeOraclePlmWord

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny:

Progyny (Nasdaq: PGNY) is a global leader in women’s health and family building solutions, trusted by the nation’s leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women’s health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare’s Best Places to Work in Healthcare, Forbes’ Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain’s Fast 50 for NYC. For more information, visit www.progyny.com.