Technical Specialist

Egan Company is seeking candidates for a Technical Specialist position located in Champlin, MN. The Technical Specialist must be an experienced self-starter and strong relationship builder who thrives in fast-paced environments and has a strong understanding of electrical systems. In this rewarding role, you’ll work alongside building owners, property, facility, and plant managers supporting their facilities through performing and assisting with preventative maintenance tasks., The basic responsibilities of the Technical Specialist include but are not limited to the following:

• A solid understanding of electrical distribution systems, components, safety and maintenance standards (NFPA 70E, NFPA 70B)
• Strong ability to learn and master specialized database platforms, software, and technical equipment.
• With strong attention to detail, generate accurate IR Scan estimates and proposals and present them to the customer (internal & external) along with follow up until the sale is closed.
• Perform and execute IR Scans on sold proposals to include but not limited to Electrical and Mechanical equipment.
• Generate and save IR Scan reports along with presenting them to the customer
• Assist with scheduling the Electrical Maintenance and coordinating with the customers facility to ensure minimal operation disruption.
• Perform asset gathering duties at the customers facilities as part of the ARC Flash process
• Data entry of asset information into SKM software
• Use CRM software to manage customer communications, activities, and opportunities.
• Become a champion of asset management and EMP software.
• Stay current on changes to the EMP Software, testing equipment, and industry trends.
• Promote Egan’s electrical service and maintenance offerings, including preventative maintenance programs, system upgrades, and emergency service solutions.
• Work closely with the EMP Account Manager, Account and Project Management teams promoting Egan’s Electrical Maintenance Program
• Promote a positive safety culture and build strong internal partnerships; work collaboratively within a group and with other Egan groups to support Egan’s Mission, Vision, and Values.
• Identify and communicate process improvements and other opportunities to management.
• All other duties as assigned.

• Minimum of five years of electrical experience, or technical experience in a cross-functional or customer service organization.
• High school diploma required; Associate’s or Bachelor’s degree preferred.
• Thermography Level 2 Certification
• Must possess and maintain a valid driver’s license and acceptable driving record., * Prior experience with IR Thermal Imaging cameras and software is highly preferred.
• Excellent organizational skills with the ability to manage and execute multiple items under competing deadlines.
• Thrive in a fast paced, ever-changing environment.
• Ability to make mature judgments in matters related to client relations efforts.
• Working knowledge with customer relationship management systems (ie. Copper, Salesforce, Microsoft Dynamics CRM, or similar).
• Growth mindset with the ability to quickly learn and adapt to changing technology.
• Excellent listening and communication skills (both verbal and written), with the ability to present ideas and complex information in a concise, professional manner.
• Working knowledge of estimating processes and procedures.
• Ability to present to both internal and external groups.
• Ability to learn and promote other areas of the business.
• Proficient in the use of computer programs such as Microsoft Office and Google Suite.
• Demonstrated ability to develop strong relationships.
• Strong desire to grow professionally and to learn and retain technical information.
• Self-starter with strong initiative, follow-through and detail oriented
• Establish and maintain excellent working relationships with our internal customers as well as external customers.
• Ability to successfully deliver work independently with minimum supervision and as part of a team.

Working Conditions

• Performance of duties will be in the office, at customer sites, and job sites as needed.
• Ability to stand or sit for extended periods of time.
• Ability to occasionally lift 50 lbs.
• Exposure to loud noise, dirt, and exposure to the elements are to be expected on job sites.
• Climbing ladders/stairs, uneven ground, bending, kneeling, and twisting are to be expected on job sites.

life insurance, vision insurance, parental leave, paid time off, paid holidays, 401(k), retirement plan, profit sharing, Egan supports team members and their families with comprehensive benefits. From robust healthcare benefits and generous paid time off, to flexible working options and career growth opportunities, Egan is committed to providing a workplace that helps you thrive both personally and professionally.

• Health and Well-being: in addition to medical, dental, vision insurance options, flexible spending accounts, life insurance, short-term, or long-term disability coverage, you’re offered comprehensive mental healthcare and support for you and your family
• Retirement Plan: we offer robust retirement benefits with a 401(k) plan with company matching contribution and profit sharing
• Time-Off Programs: to help you recharge you’ll enjoy a generous PTO program and paid holidays
• Professional Development: we support education or career growth by offering educational assistance and regular learning and development opportunities
• Paid Parental Leave: utilize parental leave which allows for paid time off with a new child
• Rewards and Incentives: we recognize your contributions through additional rewards or compensation that may include an annual discretionary bonus, lead incentive program, and safety buck program
• Community Involvement: our “Beyond the Jobsite” program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need

The benefits information listed above may not apply to union positions (benefits for union roles are governed by applicable collective bargaining agreements) nor part-time and temporary roles. View more information online about Egan’s investment in benefits for you. #LI-Hybrid

Hourly Range: $28.84 to $36.06 (subject to such factors as experience, education, and/or skill set), Strong Culture Built on Values and Keeping Promises

At Egan, you’ll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care. Together, we’ll promote teamwork, embrace innovation, act with integrity, pursue growth, and prioritize safety. You’ll have the opportunity to grow and develop in a company committed to providing the growth and success you’re looking for, both for yourself and for the customers you serve. You’ll love being part of success shaped by the strength of our team, which is enhanced by:

• Solid history as a legacy leader in specialty contracting and system integration for over 80 years
• Private ownership and operations by employees who work in the company (not a holding company or private equity firm)
• Engaging leadership who prioritizes your safety, your development, and your impact
• A proven track record of employee retention and loyalty
• Flexible and hybrid workplace models that prioritize collaboration and customer needs

From general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At over 1,000 employees occupying our offices and work sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we’re proud to be recognized as one of America’s Safest Companies for recurring years., Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment drug screening. We also participate in E-Verify.