IT Systems Administrator

The Systems Administrator is responsible for administering system maintenance and configuration based on work direction given by senior level team members. They act as a technical owner on the respective systems they are assigned. They are responsible for operation and maintenance of existing systems and/or infrastructure. They collaborate with users and technical teams to support incident resolution, systems monitoring, and problem analysis. They assist in deployment of system changes, and assist senior team members with projects or systems.

Essential Responsibilities

• Operational Support - Install, modify, document, and maintain system configuration and changes. Analyze system requirements and performance to optimize systems configuration for stability. Develop scripts and automate routine tasks.

• Problem Management - Investigate and resolve problems involving complex systems. Provide problem identification for production incidents. Identify and implement solutions to production incidents. Identify and resolve production alerts. Provide support for systems testing and validation activities. Contribute to problem reviews.

• User Support - Provide contextual and technical information to users. Assist users in identifying difficult technical problems and devising solutions. Advise users on available approved technologies. Translate user requirements into technical solutions.

• Communications - Clearly and concisely communicate operational status whenever requested. Actively participate in status meetings. Prepare written status reports and responses to customer inquiries. Participate in meetings/communications with vendor partners.

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for., + Bachelor’s degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.

• Five years of related functional experience.

• Demonstrated strong business and technical acumen and aptitude.

• Basic knowledge of one or more core technologies (e.g. Servers, Hosting Platforms, Network Circuits, API’s).

• Detail oriented, with ability to demonstrate strong adherence to procedure and protocol for operational support service tracking/ticketing.

• Strong communication skills, effective with varying organizational levels and skill sets.

• Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

Preferred Requirements

• 2+ years of experience on Windows Team at Xcel Energy.

The anticipated starting base pay for this position is: $73,700.00 to $104,633.33 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.