Provision of Network Security O&M Support Services

• Handling incidents tickets raised by functional/technical/business users;
• Doing general technical troubleshooting and give consultation to other teams inside and outside the CSU;
• Collaborating with NATO Cyber Security Centre (NCSC) and NHQ incident response teams to investigate and remediate security incidents.

Do you have experience in VPN?, * University Degree and 3 years function related experience or Higher Secondary Education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience;

• Extensive experience in working with firewalls (Palo Alto, Fortinet and Juniper);
• Experience in managing web proxies (FortiProxy), email gateways (Proofpoint) and VPN gateways (Cisco Firepowers).

Desirable:

• Previous work experience in international organizations, such as NATO, or specialized Defence Industry;
• Knowledge of NATO CIS Security Policy, Directive and Guidance;
• ITIL Certification.