Scrum Master - Application Development & DevOps...

This role is ideal for an experienced Scrum Master who understands how development teams work across GitHub, Azure DevOps, pull requests, testing, releases, cross-team dependencies, and production delivery. The successful candidate will be a hands-on facilitator and servant leader-not simply someone who schedules ceremonies., The Senior Scrum Master will support application-development teams building modern web applications, enterprise platforms, integrations, and business technology solutions.

You will help teams maintain healthy delivery flow, prepare work for sprint execution, surface risks and dependencies, improve team practices, and coordinate effectively with product, project, development, testing, infrastructure, security, cloud, and data teams.

This role does not own product priorities or technical scope. Instead, it enables the delivery team to work effectively, make commitments based on capacity, and continuously improve its development process.

Key Responsibilities

• Facilitate Scrum ceremonies, including:

• Backlog refinement

• Sprint planning

• Daily stand-ups

• Sprint reviews and demonstrations

• Sprint retrospectives

• Remove impediments and help development teams maintain healthy delivery flow.

• Create and maintain Kanban and Scrum boards in GitHub and Azure DevOps.

• Help teams break larger work items into clear user stories and manageable tasks.

• Ensure work items include, + Track sprint progress, team capacity, product burndown, sprint burndown, and delivery trends.

• Prepare and present weekly project status reports and key performance indicators.

• Help teams plan sprint capacity based on holidays, planned time off, development effort, and testing needs.

• Support development teams through GitHub and Azure DevOps pull-request and delivery processes.

• Facilitate collaboration among developers, product owners, project managers, business stakeholders, and technical teams.

• Help improve team predictability, delivery quality, and continuous-improvement practices.

• Troubleshoot multiple delivery issues and competing priorities concurrently.

• Coach teams on Scrum practices, team norms, Agile delivery, and effective use of ceremonies.

• Five or more years of hands-on Scrum Master experience supporting application-development or software-engineering teams.

• Experience supporting teams that build:

• Modern web applications

• Enterprise applications

• Application integrations

• Business technology platforms

• Current Scrum Master certification from Scrum Alliance, Scrum.org, or a comparable recognized organization.

• Hands-on experience using both GitHub and Azure DevOps.

• Experience creating and maintaining delivery boards, user stories, tasks, defects, estimates, and dependencies.

• Experience supporting software teams through GitHub or Azure DevOps pull-request processes.

• Strong understanding of:

• Scrum roles and events

• Backlog refinement

• Sprint planning

• Team capacity

• Delivery flow

• Definition of Ready

• Definition of Done

• Continuous improvement

• Experience tracking and reporting sprint and product burndown.

• Experience preparing and presenting weekly project-status reports and delivery KPIs.

• Ability to identify, communicate, and help resolve risks, blockers, and dependencies.

• Strong servant-leadership and facilitation skills.

• Excellent written, verbal, presentation, and stakeholder-communication skills.

• Ability to manage multiple priorities in a fast-moving application-development environment.

Preferred Qualifications

• Bachelor’s degree in computer science, information technology, business, or a related field.

• Experience working with cross-functional application-development teams that include:

• Developers

• QA engineers

• Product owners

• Business analysts

• Cloud engineers

• Infrastructure teams

• Security teams

• Knowledge of iterative software development, CI/CD, release management, and modern DevOps practices.

• Familiarity with software architecture and application-integration concepts.

• Experience supporting multiple development teams or complex enterprise initiatives.

• Experience helping teams improve predictability, cycle time, throughput, or sprint completion rates.

Ideal Candidate Profile

The ideal candidate is a seasoned Scrum Master who has worked directly with software-development teams and understands the realities of delivering modern applications.

You are comfortable discussing user stories, acceptance criteria, technical dependencies, defects, pull requests, development capacity, testing effort, and release readiness. You can coach teams without becoming overly authoritative and can challenge unclear work, weak planning, or hidden delivery risks in a constructive way.

You are organized, proactive, calm under pressure, and able to build trust with both technical and business stakeholders.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.