INFORMATION TECHNOLOGY SPECIALIST II

Effective July 1, 2025 in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit 01, and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by 3 percent and will receive 5 PLP 2025 leave credits monthly through June 30, 2027. Salaries do not reflect the recent changes., Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II serves as the Senior Network Operations Engineer, demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of System Engineering. The Senior Network Operations Engineer optimizes and applies architecture solutions for the benefit of the overall organization and heavily participates in advising and/or formulating information technology strategy and policy within the Department. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. Note: A Training and Development (T&D) assignment will not be considered at this time. This is a limited term position which may be extended or become permanent. You will find additional information about the job in the Duty Statement., We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities. CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. Across our organization, our programs work cooperatively to provide the highest level of health care possible to a diverse correctional population. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR and CCHCS mission., Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting. When submitting supporting documents, PDF file format is preferred. Employment History on the STD. 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit Work4CA: State Application Checklist. CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov. This advertisement may be used for other vacancies that occur during the life of this recruitment., To prepare for the State application process, please visit Work4CA: State Application Checklist. Interview Checklist To prepare for the interview process, please refer to the Work4CA: Interview Checklist, + Applicant must answer the questions listed below in numerical order.

• SOQ/SQ shall not exceed two (2) pages in length, single-spaced, 12-point Arial font, and be in justified paragraph format.
• The document shall be titled “Statement of Qualifications/Supplemental Questionnaire - (Your Full Name).”
• When completing the SOQ/SQ, please include all relevant experience, education, and training for the statement below. Please explain your experience as it relates to the following questions below:

1. Describe in detail your experience and education as it relates to the duties of this position.
2. Describe in detail your knowledge and experience as it relates to Information Technology (IT) support and Network operations.
3. Describe your experience related to the installation, configuration, and support of network access control equipment and software, routers, switches, firewalls, load balancers, or other network devices.

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: Experience managing Cisco Enterprise products including switches, routers, intrusion detection appliances, firewalls, wireless LAN controllers and access points; IT systems (software) Operating Systems and (hardware) equipment; recognize its capabilities and interfaces between software and hardware. Ability to: Write complex programs; develop detailed program specifications; analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions; apply creative thinking in the design and development of methods of processing information with information technology systems; establish and maintain cooperative relationships with those contacted in the course of the work; communicate effectively; prepare effective reports; coordinate the activities of technical personnel; prioritize work and execute on critical tasks, perform effectively under pressure and lead by example and respect of others. Work with California Department of Technology (CDT) to address any hardware device IP/ cabling and/or equipment installation, updates and/or failures as needed. Maintain/Update existing Hardware Device and Software installation/configuration Detailed Design Deliverables. Work with State, and vendor resources as necessary to define/implement new or updates of existing network requirements and maintain/Update Business Requirements Deliverables. Experience in: Gathering requirements, installation, implementation and ongoing operational support of the most complex information technology systems within a State environment and State/Vendor Data Center. Design, configure, and maintain: Cisco hardware, software, licensing and SmartNet products; InfoBlox, SolarWinds software products; APC hardware and software products; F5 hardware and management products; Vulnerability scanning products; Software Define Network hardware and management products for WAN and LAN.

About the location - Headquarters, Elk Grove Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home. 5% Travel is required to institution. The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

This advertisement is for a Limited term / Full Time Information Technology Specialist II position located at the Information Technology Services, Infrastructure Services in Elk Grove, Sacramento County. Please indicate the position number on your application: 042-036-1414-973. This position is in the Information Technology Services Division, which deploys the information technology infrastructure and clinical information technology systems that enable the Department’s clinical staff to provide a constitutional level of access to care for our patients. Information technology support ensures California Correctional Health Care Services operates seamlessly, delivering consistent, cost-effective, reliable, accessible and secure services that support clinical and administrative programs; customers, including the patients, and business communities.