IT Analyst

Crater Lake Solutions is seeking an experienced Veeva Technical Lead to support a top global biopharmaceutical client on a Veeva Vault and PromoMats implementation. This individual will provide technical leadership throughout the implementation lifecycle, working closely with business stakeholders, solution architects, business analysts, developers, and implementation partners to deliver scalable, compliant, and high-quality solutions. The ideal candidate is a hands-on technical leader with extensive experience leading Veeva Vault implementations and coordinating cross-functional technical teams in regulated life sciences environments., Lead the technical implementation of Veeva Vault and Veeva PromoMats solutions from design through production deployment. Serve as the primary technical lead for the implementation, providing guidance to development teams, business analysts, administrators, and integration resources. Collaborate with business stakeholders to translate business requirements into scalable technical solutions. Design and review Veeva Vault configurations, object models, security, workflows, lifecycle configurations, and integrations. Lead technical solution design sessions and participate in architecture reviews. Provide technical oversight for customizations, configurations, integrations, data migration, and system validation activities. Coordinate technical activities across internal teams, implementation partners, and third-party vendors. Ensure technical deliverables meet quality, security, regulatory, and GxP compliance requirements.

Review technical specifications, configuration documents, and deployment plans. Identify technical risks, develop mitigation strategies, and proactively resolve implementation issues. Support release planning, deployment planning, production support, and hypercare activities. Mentor junior technical team members and promote development best practices., o Solution Architects o Project Managers o Developers o QA Teams

o Validation Teams o External System Integrators Strong understanding of: o Promotional Review (MLR) o Digital Asset Management (DAM) o Claims Management o Promotional Material Approval Processes Experience with integrations using APIs, middleware, or enterprise integration platforms. Excellent communication and stakeholder management skills. Preferred Qualifications Experience with additional Veeva Vault applications such as: o Quality o RIM o Clinical o eTMF Experience with GxP and Computer System Validation (CSV). Knowledge of Agile delivery methodologies. Experience working within global pharmaceutical organizations. Veeva Vault certifications are highly desirable. Technical Skills Veeva Vault Platform Veeva PromoMats Vault Configuration Java SDK (preferred) REST APIs Integration Design Data Migration Security Configuration Workflow Design Document Lifecycle Configuration SDLC Agile / Scrum Jira Azure DevOps Leadership Expectations The successful candidate will demonstrate the ability to: Lead technical implementation teams across multiple workstreams. Coordinate activities between client teams, implementation partners, and third- party vendors. Drive technical discussions and solution design workshops. Influence technical decisions while balancing business objectives. Mentor technical resources and promote best practices. Communicate effectively with executive leadership, business stakeholders, and technical teams. Proactively identify risks, remove roadblocks, and ensure successful project delivery.

8+ years of experience implementing enterprise applications within the Life Sciences industry. 5+ years of hands-on Veeva Vault implementation experience. Multiple successful implementations of Veeva PromoMats. Strong experience configuring: o Lifecycles o Workflows o Security Model o Object Configuration o Document Types o User Roles o Dynamic Access Control Experience leading technical teams throughout full software implementation